CVS Health sog‘liqni saqlash xizmatlari, tibbiy sug‘urta, dorixona imtiyozlarini boshqarish va chakana dorixona faoliyati yo‘nalishlarida ishlaydigan Amerika kompaniyasidir. Aetna va CVS Caremark kabi bizneslari orqali tibbiy sug‘urta qamrovi, retsept bo‘yicha dori vositalaridan foydalanish, kasalliklarni boshqarish, maxsus dori-darmonlar va pochta orqali dorixona xizmatlarini taqdim etadi. Uning mahalliy dorixonalari va keng qamrovli tibbiy xizmatlari odamlarga zarur tibbiy yordamdan qulayroq va hamyonboproq foydalanishga yordam berish uchun mo‘ljallangan. CVS Health sug‘urta, dorixona va sog‘liqni saqlash xizmatlarini birlashtirib, insonlar va jamoalarni davolanish jarayonining barcha bosqichlarida qo‘llab-quvvatlaydi.
Outreach Coordinator Analyst – Louisiana (Remote)
CVS Health is seeking a remote Outreach Coordinator Analyst to educate Medicaid and Medicare members, coordinate clinical-service outreach, and support HEDIS quality programs. The role also handles member inquiries and medical-record data activities.
Tavsif
- Lead outreach that helps members use their health plan benefits effectively
- Help members receive important clinical services
- Contribute to improved health outcomes across Medicaid and Medicare populations
- Address member questions in person, by phone, and in writing
- Assist with Healthcare Effectiveness Data and Information Set (HEDIS) quality initiatives
- Help meet regulatory and contractual obligations, including contacting members who are not compliant
- Collect medical records for HEDIS review and abstract supplemental data
Talablar
- At least two years of experience in member outreach, healthcare marketing, health education, or a related area
- At least one year of customer service or call center experience
- At least one year of experience working with data
- Ability to work independently while maintaining strong attention to detail
- Excellent verbal and written communication skills
- At least two years of experience using a personal computer, keyboard navigation, multiple systems and applications, and Microsoft Office tools such as Teams, Outlook, Word, and Excel
- High school diploma required
- QuickBase experience preferred
- QNXT experience preferred
- Project management experience preferred
- Analytical experience preferred
Imtiyozlar
- Eligibility for a CVS Health bonus, commission, or short-term incentive program in addition to base pay
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Additional resources supporting physical, emotional, and financial well-being