Grainger

H1B वीज़ा प्रायोजक लॉजिस्टिक्स विनिर्माण स्वास्थ्य सेवा

Grainger उत्तरी अमेरिका, जापान और यूनाइटेड किंगडम में संगठनों को सेवाएँ देने वाला एक व्यापक उत्पाद वितरक है। इसका कारोबार रखरखाव, मरम्मत और संचालन से जुड़े उत्पादों व सेवाओं पर केंद्रित है। इसके ऑनलाइन प्लेटफ़ॉर्म के माध्यम से लगभग 20 लाख वस्तुएँ सीधे उपलब्ध हैं और लाखों अन्य वस्तुओं तक पहुँच मिलती है। 45 लाख से अधिक ग्राहकों को सेवाएँ देते हुए, Grainger वितरण विशेषज्ञता, ग्राहक सेवा और प्रौद्योगिकी को मिलाकर व्यवसायों को आवश्यक आपूर्तियों का प्रबंधन करने और अपने संचालन को सुचारु बनाए रखने में सहायता करता है।

कंपनी की नौकरियाँ

Grainger Service Centre Manager – Anjou, Quebec (Onsite)

Lead Grainger’s Anjou service centre, overseeing MRO equipment repairs, technician teams, customer relationships and operational performance. Own service revenue, profitability, safety, quality and customer satisfaction across the operation.

4 दिन पहले

कनाडा

$87,280 – $1,20,010 / वर्ष

ऑन-साइट पूर्णकालिक मध्य स्तर वरिष्ठ आवश्यक भाषा: अंग्रेज़ी प्रबंधक

विवरण

Report to the Senior Manager, Services & Field Safety Professionals
Oversee daily service centre activities and improve operations alongside the shop supervisor
Coordinate with Sales and Field Operations to promote services and achieve financial targets
Expand revenue and market share through planning, pipeline management and targeted opportunities
Track market conditions, conversion rates and demand-generation activity
Manage expenses, cost to serve and the complete profit-and-loss account
Direct supervisors in applying core processes for safety, inventory accuracy, standard work, risk control and customer satisfaction
Develop strategic customer relationships and resolve concerns proactively
Create and deliver annual plans for sales, gross margin, expenses and earnings
Use continuous-improvement methods to strengthen branch profitability and performance indicators
Manage repairs, maintenance services and schedules for customer-owned equipment
Lead technician hiring, onboarding, coaching and performance evaluation
Maintain inventory controls and coordinate annual physical counts
Ensure servicing and equipment certification follow standard procedures and applicable regulations
Maintain safe, secure, clean and properly maintained technician work areas
Deliver service quality and turnaround times that meet customer commitments
Oversee administrative workflows including receiving, shipping, quoting, parts procurement and invoicing
Attract, hire, develop, coach, train and retain a diverse workforce
Create talent pipelines and prepare future leaders through performance and succession planning
Promote accountability, engagement and candid two-way feedback across the team

आवश्यकताएँ

Technical diploma or an equivalent certificate
At least five years of technical or industrial service management experience, ideally in Safety, Fire or MRO
Leadership capability gained through prior people-management responsibilities
Documented success coaching, building, training and developing direct reports
A practical, hands-on approach to management
Ability to develop persuasive presentations using clear narrative structure
Track record of taking team ownership and increasing revenue and profitability
Willingness to travel across assigned regions approximately 50% of the time
Ability to complete customer alcohol and drug screening when required for site access
Commitment to customer-site safety rules and required personal protective equipment
Successful completion of a pre-employment background check for external applicants

लाभ

Medical, dental, vision and prescription drug insurance
Paid time off
Up to 12 company holidays annually, depending on home province
Life insurance for employees, spouses and dependents
Employee Family Assistance Program covering physical, emotional, mental, financial and related needs
Registered Retirement Savings Plan
Defined Contribution Pension Plan
Support for educational costs and professional membership fees
Employee discounts
Team member perks
15% incentive target tied to individual and company performance results

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