BrightEdge
BrightEdge
BrightEdge उन संगठनों के लिए एंटरप्राइज़ SEO सॉफ़्टवेयर विकसित करता है जो सर्च में अपनी दृश्यता को समझना, बेहतर बनाना और मापना चाहते हैं। इसका प्लेटफ़ॉर्म रीयल-टाइम रिसर्च, सुझाव, कीवर्ड इंटेलिजेंस, कंटेंट टूल्स, SEO ट्रैकिंग और प्रदर्शन विश्लेषण को एक साथ लाता है। इससे डिजिटल मार्केटर, कंटेंट टीमें, SEO विशेषज्ञ और कार्यकारी अधिकारी ग्राहक यात्रा के विभिन्न चरणों में अधिक सूचित निर्णय ले पाते हैं। BrightEdge रिटेल, हॉस्पिटैलिटी और बड़े उद्यमों समेत विभिन्न क्षेत्रों के व्यवसायों के साथ काम करता है और डेटा-आधारित अंतर्दृष्टि तथा AI-संचालित विश्लेषण के माध्यम से कंटेंट मार्केटिंग कार्यक्रमों को समर्थन देता है।

Customer Success Manager, SEO Analytics at BrightEdge (Hybrid, UK)

Help enterprise customers get more from BrightEdge’s SEO analytics platform, turning digital marketing data into practical recommendations and business outcomes. The role spans customer training, adoption, and strategic partnership across large organizations.

विवरण

  • Turn customer data and digital marketing insights into strategies that strengthen brand visibility and business performance.
  • Analyze customer data, draw out useful insights, and share findings and recommendations with customer leaders and executives.
  • Translate customer goals into effective platform workflows, reports, research, and use cases.
  • Lead customer sessions, train teams across divisions, and build platform adoption through ongoing education and strategic partnership.
  • Develop customer relationships, find ways to increase platform value, and support advanced AI use cases that contribute to long-term success.
  • Help complex customers achieve impact from launch throughout the customer lifecycle.
  • Configure BrightEdge’s SEO analytics platform for use across divisions of large organizations.

आवश्यकताएँ

  • Bring at least five years of relevant experience managing multiple customer accounts, ideally in customer success, digital marketing, analytics, or a related field.
  • Hold a bachelor’s degree.
  • Be able to identify business needs, analyze data, develop insights, and present recommendations to customers and executive stakeholders.
  • Have experience driving technology adoption, managing complex integrations, and working with technical and business stakeholders.
  • Have a strong grasp of digital marketing and working knowledge of SEO.
  • Have enterprise experience with Tableau, Domo, Power BI, Adobe Analytics, or a comparable platform.

लाभ

  • Competitive salary and bonus.
  • Comprehensive benefits, including BUPA healthcare.
  • Fully stocked kitchens.
  • Social events.
  • Opportunities to broaden your experience and knowledge.
  • Smart, friendly colleagues.
  • Central Birmingham location.
  • A fast-paced workplace where you can make a difference.

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