BrightEdge razvija programsko opremo za poslovni SEO za organizacije, ki želijo razumeti, izboljšati in meriti svojo vidnost v iskalnikih. Njegova platforma združuje raziskave v realnem času, priporočila, vpoglede v ključne besede, orodja za vsebino, sledenje SEO in analizo uspešnosti ter pomaga digitalnim tržnikom, vsebinskim ekipam, strokovnjakom za SEO in vodstvenim delavcem sprejemati bolj premišljene odločitve vzdolž celotne poti stranke. BrightEdge sodeluje s podjetji iz različnih panog, vključno s trgovino na drobno, gostinstvom in velikimi podjetji, ter podpira programe vsebinskega marketinga z vpogledi, temelječimi na podatkih, in analizo, podprto z umetno inteligenco.
Customer Success Manager, SEO Analytics at BrightEdge (Hybrid, UK)
Help enterprise customers get more from BrightEdge’s SEO analytics platform, turning digital marketing data into practical recommendations and business outcomes. The role spans customer training, adoption, and strategic partnership across large organizations.
Opis
- Turn customer data and digital marketing insights into strategies that strengthen brand visibility and business performance.
- Analyze customer data, draw out useful insights, and share findings and recommendations with customer leaders and executives.
- Translate customer goals into effective platform workflows, reports, research, and use cases.
- Lead customer sessions, train teams across divisions, and build platform adoption through ongoing education and strategic partnership.
- Develop customer relationships, find ways to increase platform value, and support advanced AI use cases that contribute to long-term success.
- Help complex customers achieve impact from launch throughout the customer lifecycle.
- Configure BrightEdge’s SEO analytics platform for use across divisions of large organizations.
Zahteve
- Bring at least five years of relevant experience managing multiple customer accounts, ideally in customer success, digital marketing, analytics, or a related field.
- Hold a bachelor’s degree.
- Be able to identify business needs, analyze data, develop insights, and present recommendations to customers and executive stakeholders.
- Have experience driving technology adoption, managing complex integrations, and working with technical and business stakeholders.
- Have a strong grasp of digital marketing and working knowledge of SEO.
- Have enterprise experience with Tableau, Domo, Power BI, Adobe Analytics, or a comparable platform.
Ugodnosti
- Competitive salary and bonus.
- Comprehensive benefits, including BUPA healthcare.
- Fully stocked kitchens.
- Social events.
- Opportunities to broaden your experience and knowledge.
- Smart, friendly colleagues.
- Central Birmingham location.
- A fast-paced workplace where you can make a difference.