LogoFresh Jobs Ahead
Grainger
Grainger
Sponsor pentru viza H1BAsistență medicalăIndustria prelucrătoareLogistică
Grainger este un distribuitor cu o gamă largă de produse, care deservește organizații din America de Nord, Japonia și Regatul Unit. Activitatea sa se concentrează pe produse și servicii pentru întreținere, reparații și operațiuni, cu aproximativ 2 milioane de articole disponibile direct și acces la alte milioane prin platformele sale online. Deservind peste 4,5 milioane de clienți, Grainger combină experiența în distribuție, serviciile pentru clienți și tehnologia pentru a ajuta companiile să gestioneze consumabilele esențiale și să își mențină operațiunile în desfășurare.
LinkedIn
Locurile de muncă ale companiei

Grainger Service Centre Manager – Anjou, Quebec (Onsite)

Lead Grainger’s Anjou service centre, overseeing MRO equipment repairs, technician teams, customer relationships and operational performance. Own service revenue, profitability, safety, quality and customer satisfaction across the operation.

CACanada
87.280 $ – 120.010 $ / an
La sediuNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăManager

Descriere

  • Report to the Senior Manager, Services & Field Safety Professionals
  • Oversee daily service centre activities and improve operations alongside the shop supervisor
  • Coordinate with Sales and Field Operations to promote services and achieve financial targets
  • Expand revenue and market share through planning, pipeline management and targeted opportunities
  • Track market conditions, conversion rates and demand-generation activity
  • Manage expenses, cost to serve and the complete profit-and-loss account
  • Direct supervisors in applying core processes for safety, inventory accuracy, standard work, risk control and customer satisfaction
  • Develop strategic customer relationships and resolve concerns proactively
  • Create and deliver annual plans for sales, gross margin, expenses and earnings
  • Use continuous-improvement methods to strengthen branch profitability and performance indicators
  • Manage repairs, maintenance services and schedules for customer-owned equipment
  • Lead technician hiring, onboarding, coaching and performance evaluation
  • Maintain inventory controls and coordinate annual physical counts
  • Ensure servicing and equipment certification follow standard procedures and applicable regulations
  • Maintain safe, secure, clean and properly maintained technician work areas
  • Deliver service quality and turnaround times that meet customer commitments
  • Oversee administrative workflows including receiving, shipping, quoting, parts procurement and invoicing
  • Attract, hire, develop, coach, train and retain a diverse workforce
  • Create talent pipelines and prepare future leaders through performance and succession planning
  • Promote accountability, engagement and candid two-way feedback across the team

Cerințe

  • Technical diploma or an equivalent certificate
  • At least five years of technical or industrial service management experience, ideally in Safety, Fire or MRO
  • Leadership capability gained through prior people-management responsibilities
  • Documented success coaching, building, training and developing direct reports
  • A practical, hands-on approach to management
  • Ability to develop persuasive presentations using clear narrative structure
  • Track record of taking team ownership and increasing revenue and profitability
  • Willingness to travel across assigned regions approximately 50% of the time
  • Ability to complete customer alcohol and drug screening when required for site access
  • Commitment to customer-site safety rules and required personal protective equipment
  • Successful completion of a pre-employment background check for external applicants

Beneficii

  • Medical, dental, vision and prescription drug insurance
  • Paid time off
  • Up to 12 company holidays annually, depending on home province
  • Life insurance for employees, spouses and dependents
  • Employee Family Assistance Program covering physical, emotional, mental, financial and related needs
  • Registered Retirement Savings Plan
  • Defined Contribution Pension Plan
  • Support for educational costs and professional membership fees
  • Employee discounts
  • Team member perks
  • 15% incentive target tied to individual and company performance results

Locuri de muncă similare

Trane Technologies

Senior Executive Assistant, Digital Leadership

Trane Technologies
B2BEnergieIndustria prelucrătoare
USStatele Unite ale AmericiiMNMinnesotaNCCarolina de Nord
61.300 $ – 109.655 $ / an
HibridNormă întreagăSeniorLiderLimbă Obligatorie: englezăAsistent executiv

Support Trane Technologies’ Digital leadership team by coordinating executive schedules, travel, meetings, communications, and procurement. The role covers leaders across the United States and requires on-site work in White Bear Lake, Minnesota, Monday through Thursday.

Deschide
GlobeLife

Remote Customer Retention Representative

GlobeLife
1 – 10 Angajați
Asistență medicalăEducațieȘtiință
USStatele Unite ale AmericiiRemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăSpecialist în retenția cliențilorSuccesul clienților

Help Globe Life policyholders keep their coverage and restore lapsed life insurance policies in this remote customer retention role. Handle inbound and outbound calls, discuss coverage and payment options, document outcomes, and meet retention targets.

Deschide