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Design and deliver Red Hat OpenShift, Kubernetes, and hybrid cloud solutions for enterprise customers. Lead customer engagements focused on infrastructure, automation, and application delivery.
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Jerry एक कार स्वामित्व प्लेटफ़ॉर्म है, जो बीमा तुलना, ऑटो ऋण, वाहन रखरखाव, डायग्नोस्टिक्स और मरम्मत अनुमानों को एक सुव्यवस्थित अनुभव में एक साथ लाता है। PriceProtect™, GarageGuard™ और DriveShield™ जैसी सेवाओं के माध्यम से कंपनी ड्राइवरों को कवरेज चुनने, वित्तपोषण प्रबंधित करने, वाहन की देखभाल पर नज़र रखने और अधिक सुरक्षित ड्राइविंग आदतें विकसित करने में मदद करती है। Jerry सभी 50 अमेरिकी राज्यों में लाइसेंस प्राप्त बीमा और ऋण ब्रोकर के रूप में काम करती है और अपनी सेवाओं को सहयोग देने के लिए उन्नत तकनीक तथा बैंक-स्तरीय एन्क्रिप्शन का उपयोग करती है। इसकी बढ़ती टीम ऑटोमोटिव सेवाओं, वित्तीय उत्पादों और उपभोक्ता प्रौद्योगिकी के संगम पर काम करती है।
Customer Experience Advocate – Insurance (Remote, U.S.)
Support Jerry.ai customers across car, home, and motorcycle insurance through an AI-powered asset-management platform. Handle insurance sales and service calls while helping customers secure suitable coverage.
विवरण
- Support customers with car and home insurance needs promptly and compassionately
- Review coverage gaps, available discounts, and renewal increases to help customers make informed decisions
- Handle inbound calls from customers exploring auto, home, motorcycle, and other insurance policies
- Process policy changes for existing policyholders
- Understand products from a broad network of insurance carriers and align them with customer needs
- Build detailed knowledge of Jerry’s app and help customers use it effectively
- Resolve issues and address obstacles to obtaining appropriate coverage
- Handle service requests related to vehicles, drivers, lienholders, and policy documentation
- Relay customer feedback to inform product improvements
- Contribute across sales and service workflows within the Customer Operations team
आवश्यकताएँ
- Previous experience in customer service, sales, or hospitality is helpful but not mandatory
- Bring a friendly, positive approach to customer interactions
- Collaborate effectively with teammates
- Demonstrate consistent reliability and initiative
- Use sound judgment to solve customer problems
- Communicate clearly and effectively
- Currently live in an eligible hiring location—AZ, FL, GA, NV, NY, NC, TN, TX, UT, or VA—for full-time hourly employment
- Be legally authorized to work in the United States, as applicable
- Provide P&C license status; Jerry will cover the licensing cost for candidates who need one
लाभ
- Medical, dental, and vision coverage
- Employer-matched 401(k) contributions
- Paid vacation and other paid time off
- Paid parental leave
- Wellness support and benefits
- Equity or stock options
- Unlimited commissions for the sales track
- Flexible scheduling with either five eight-hour days or four ten-hour days
- Fully remote position
- Company-provided work equipment
- Opportunities to advance within the insurance field
- P&C insurance licensing paid for when required
- Remote-first workplace with optional offices; no global-remote arrangement
- RRSP with employer matching for employees based in Canada
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