Jerry
Jerry
Jerry avtomobil egaligiga oid sug‘urta taqqoslash, avtokreditlar, transport vositasiga texnik xizmat ko‘rsatish, diagnostika va ta’mirlash xarajatlari smetasini yagona qulay tajribaga birlashtiradigan platformadir. PriceProtect™, GarageGuard™ va DriveShield™ kabi xizmatlari orqali kompaniya haydovchilarga sug‘urta qoplamalarini tanlash, moliyalashtirishni boshqarish, avtomobilining texnik holatini kuzatish va xavfsizroq haydash odatlarini shakllantirishda yordam beradi. Jerry AQShning barcha 50 shtatida litsenziyalangan sug‘urta va kredit brokeri sifatida faoliyat yuritadi hamda xizmatlarini qo‘llab-quvvatlash uchun ilg‘or texnologiyalar va bank darajasidagi shifrlashdan foydalanadi. Kompaniyaning kengayib borayotgan jamoasi avtomobil xizmatlari, moliyaviy mahsulotlar va iste’molchi texnologiyalari kesishgan sohada ishlaydi.

Customer Experience Advocate – Insurance (Remote, U.S.)

Support Jerry.ai customers across car, home, and motorcycle insurance through an AI-powered asset-management platform. Handle insurance sales and service calls while helping customers secure suitable coverage.

Tavsif

  • Support customers with car and home insurance needs promptly and compassionately
  • Review coverage gaps, available discounts, and renewal increases to help customers make informed decisions
  • Handle inbound calls from customers exploring auto, home, motorcycle, and other insurance policies
  • Process policy changes for existing policyholders
  • Understand products from a broad network of insurance carriers and align them with customer needs
  • Build detailed knowledge of Jerry’s app and help customers use it effectively
  • Resolve issues and address obstacles to obtaining appropriate coverage
  • Handle service requests related to vehicles, drivers, lienholders, and policy documentation
  • Relay customer feedback to inform product improvements
  • Contribute across sales and service workflows within the Customer Operations team

Talablar

  • Previous experience in customer service, sales, or hospitality is helpful but not mandatory
  • Bring a friendly, positive approach to customer interactions
  • Collaborate effectively with teammates
  • Demonstrate consistent reliability and initiative
  • Use sound judgment to solve customer problems
  • Communicate clearly and effectively
  • Currently live in an eligible hiring location—AZ, FL, GA, NV, NY, NC, TN, TX, UT, or VA—for full-time hourly employment
  • Be legally authorized to work in the United States, as applicable
  • Provide P&C license status; Jerry will cover the licensing cost for candidates who need one

Imtiyozlar

  • Medical, dental, and vision coverage
  • Employer-matched 401(k) contributions
  • Paid vacation and other paid time off
  • Paid parental leave
  • Wellness support and benefits
  • Equity or stock options
  • Unlimited commissions for the sales track
  • Flexible scheduling with either five eight-hour days or four ten-hour days
  • Fully remote position
  • Company-provided work equipment
  • Opportunities to advance within the insurance field
  • P&C insurance licensing paid for when required
  • Remote-first workplace with optional offices; no global-remote arrangement
  • RRSP with employer matching for employees based in Canada

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