Rimkus
Rimkus
1,001 – 5,000 कर्मचारी
निर्माणपरामर्शबीमा
Rimkus कंपनियों, बीमा कंपनियों, कानून फर्मों और सरकारी एजेंसियों को इंजीनियरिंग और तकनीकी परामर्श सेवाएँ प्रदान करता है। इंजीनियरों, वास्तुकारों, वैज्ञानिकों और तकनीकी विशेषज्ञों की इसकी बहुविषयक टीम फोरेंसिक परामर्श, विवाद समाधान, निर्माण प्रबंधन, निर्मित पर्यावरण से जुड़े समाधान, उत्पाद और प्रक्रिया विकास, फोरेंसिक प्रयोगशाला सेवाओं, दावों और विवादों तथा परियोजना, वाणिज्यिक और सलाहकारी सेवाओं के क्षेत्रों में काम करती है। कंपनी 100 से अधिक कार्यालयों और 900 से अधिक विशेषज्ञों के वैश्विक नेटवर्क के माध्यम से उपभोक्ता, औद्योगिक और स्वास्थ्य सेवा संगठनों को सेवाएँ देती है।

Client Relations Coordinator – Houston Hybrid

Coordinates client inquiries, onboarding, records, and expert assignments for Rimkus in Houston. Supports business development, marketing activities, reporting, and improvements to the client experience.

विवरण

  • Deliver responsive service to prospective and current clients by phone, email, and other communication channels.
  • Address client questions quickly and help route new matters to the appropriate internal teams or experts.
  • Coordinate client onboarding while accurately gathering and entering client and assignment details.
  • Keep client records, assignment tracking, and database activity updates current and accurate.
  • Work with internal departments to coordinate consistent and effective client service delivery.
  • Gather and organize performance measures and operational information for reporting.
  • Recommend ways to strengthen the client experience and improve internal workflows.
  • Protect the confidentiality of client information and company business matters.
  • Contribute to business development and marketing activities, including events, webinars, and outreach.
  • Handle additional client service and administrative responsibilities as assigned.

आवश्यकताएँ

  • An associate or bachelor’s degree is preferred; comparable education and experience may be considered.
  • At least three years of preferred experience in client services, customer service, sales support, business development, hospitality, account management, or a related area.
  • Working proficiency with Microsoft Office applications.
  • Preferred experience with database management or client management systems.
  • Experience responding to inbound inquiries, coordinating with internal experts, managing onboarding, and maintaining client relationships.
  • Authorization to work in the United States.
  • Ability to lift or move up to 25 pounds.
  • Willingness to work overtime when required.
  • Ability to make limited travel within the greater metropolitan area served by the assigned district office.

लाभ

  • Medical, dental, and vision health coverage.
  • Retirement savings options, including 401(k) and IRA plans.
  • Basic, voluntary, and accidental death and dismemberment life insurance.
  • Paid vacation, sick leave, and public holidays.
  • Maternity and paternity family leave.
  • Short- and long-term disability coverage.
  • Training and professional development opportunities.

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