RBC
RBC
RBC कनाडा में मुख्यालय वाला एक वैश्विक वित्तीय सेवा संस्थान है, जिसकी सेवाओं में बैंकिंग, वित्त, बीमा, निवेश, संपत्ति प्रबंधन, वित्तीय योजना और पूंजी बाजार शामिल हैं। कनाडा, संयुक्त राज्य अमेरिका और 27 अन्य देशों में 1.7 करोड़ से अधिक ग्राहकों को सेवाएँ प्रदान करने वाला RBC 94,000 से अधिक कर्मचारियों के साथ काम करता है। इसका विविधीकृत मॉडल स्थापित वित्तीय सेवाओं को नवाचार और ग्राहक अनुभव पर केंद्रित दृष्टिकोण के साथ जोड़ता है।

Bilingual Fraud Advisor at RBC Remote in Canada

Support RBC clients across Canada by helping prevent fraud through phone and email interactions. Assess security concerns, recommend protective solutions, and resolve client issues within Canadian banking operations.

विवरण

  • Support RBC clients through phone, email, and other channels while delivering a strong service experience and helping safeguard their accounts
  • Explain immediate security needs and recommend tailored measures to reduce fraud losses
  • Resolve client concerns during the initial interaction with a clear, courteous approach
  • Build effective working relationships with internal partners across RBC
  • Help teammates meet client needs and contribute to shared team results
  • Follow compliance procedures, risk controls, and established processes to protect clients and shareholders

आवश्यकताएँ

  • Meet the role’s technology and confidentiality standards, including access to a private, quiet workspace and reliable internet
  • Demonstrate strong interpersonal, communication, and problem-solving abilities
  • Build client rapport while analyzing situations and identifying risk-mitigation solutions
  • Show a commitment to exceptional client service, with the curiosity and drive to understand and resolve client concerns
  • Be available for shifts any day from Monday through Sunday between 7:00 AM and midnight; the department operates 24 hours a day, 7 days a week
  • Fluency in both English and French is required
  • Experience working in a team-oriented, metrics-driven environment is considered an asset
  • Previous contact centre, call centre, financial services, or fast-paced service-industry experience is considered an asset

लाभ

  • Comprehensive total rewards program with bonuses and flexible benefits
  • Competitive compensation
  • Stock awards where applicable
  • World-class training in financial services
  • Career development opportunities and access to roles across business areas and geographies
  • Leaders who support growth through coaching and development opportunities
  • Flexible work arrangements where available
  • Dynamic, collaborative, progressive, and high-performing team environment

संबंधित नौकरियाँ

Visa

Senior Data Scientist, AML and Sanctions Screening

Visa

Develop and refine Visa’s anti-money laundering and sanctions screening models using machine learning and fuzzy matching. Improve detection quality and reduce false positives in global payments compliance.

खोलें
NatWest Group

Principal AI Engineer, UCX Platform (VP)

NatWest Group

Lead the design of secure, scalable AI and software platforms for a banking organization. Guide architecture, automation, DevOps, and agentic AI engineering across platform teams.

खोलें
WADE Group

Senior AI Engineer, Mabriq

WADE Group
1 – 10 कर्मचारी
SaaSपरामर्शविपणन

Build intelligent applications, AI agents, and data-driven solutions at Mabriq, a data and AI consultancy. The role focuses on Azure, Microsoft Foundry, RAG, backend development, and cloud platforms.

खोलें
AbbVie

National MSL Director, Gastroenterology at AbbVie

AbbVie

Lead AbbVie’s U.S. immunology field medical strategy and MSL teams. Oversee training, compliance, budgets, and alignment with clinical programs.

खोलें
General Dynamics Information Technology

Senior AI Engineer and Architect

General Dynamics Information Technology

Lead AI, machine learning, and large language model architecture for General Dynamics Information Technology’s government, defense, and intelligence missions. Take solutions from proof of concept to production across complex operational settings.

खोलें
Lyra Health

Vice President of Global Accounting at Lyra Health

Lyra Health

Lead Lyra Health’s global accounting organization as it prepares for public-company reporting. Oversee financial reporting, SOX controls, treasury, automation, and accounting transformation.

खोलें
Maker Lab

Senior AI Lead, Insights — Maker Lab (Singapore, Hybrid)

Maker Lab

Lead agentic AI, predictive intelligence, and governance initiatives for Maker Lab’s marketing teams across JAPAC. Advise executives and mentor senior AI specialists.

खोलें
EY

EY Associate Director, Global Service Lines Finance

EY

Advise EY Service Line CFOs on financial planning, forecasting and performance insights. Support strategic decisions across Assurance, Consulting, Strategy and Transactions, and Tax.

खोलें
NatWest Group
HighLevel

Staff Frontend Engineer, Commerce (India, Remote)

HighLevel

Lead Commerce frontend architecture at HighLevel, an AI-powered business operating system for agencies and small businesses. Improve performance, accessibility, engineering standards, and scalable commerce experiences.

खोलें