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PNC — tashkilotining turli yo‘nalishlarida karyera imkoniyatlarini taklif etuvchi diversifikatsiyalangan moliyaviy xizmatlar va bank kompaniyasi. Uning ish muhiti yondashuvida inklyuzivlik, qulaylik, xilma-xillik va jamiyat hayotidagi ishtirok alohida ta’kidlanadi. Kompaniya talabalar, bitiruvchilar va faxriylar uchun ishga qabul qilish yo‘llarini ham taklif etadi. PNC teng imkoniyatlar va mehnat qonunlariga rioya qilishga sodiqligini bildiradi. Shu sababli u keng kasbiy imkoniyatlarga ega yirik moliyaviy xizmatlar tashkilotida ishlashni istagan nomzodlar uchun mos bo‘lishi mumkin.
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Kompaniyadagi ish o‘rinlari

Senior Customer Service Representative, Treasury Management Card Technology

Support PNC treasury management card technology clients by resolving complex service issues and addressing recurring causes. Escalate cases as needed and coach customer service colleagues.

USAmerika Qo‘shma Shtatlari
37 500 $ – 75 000 $ / yil
GibridTo‘liq stavkaSeniorTalab Qilinadigan Til: inglizchaMijozlarni qo‘llab-quvvatlash

Tavsif

  • Handle advanced service work for specialized products and services.
  • Support complex offerings and a sophisticated client base.
  • Use advanced processes and tools to assist internal and external customers.
  • Resolve customer concerns across multiple service channels.
  • Apply the CARES model when assisting customers and service partners.
  • Investigate and respond to inquiries about complex products, services, and issues.
  • Recommend suitable solutions and resolve service concerns.
  • Address the most complex or recurring issues and identify their root causes.
  • Serve as an escalation contact and engage senior contacts within client organizations.
  • Promote customer satisfaction and uphold quality standards.
  • Coach and mentor service colleagues, and provide training as needed.
  • Record customer interactions and complete service requests to reduce customer effort.
  • Manage risks tied to business objectives and activities in line with PNC's Enterprise Risk Management Framework.
  • Work in PNC's Treasury Management Card Technology organization.

Talablar

  • Associate degree or equivalent, or a comparable combination of education, relevant certifications, and experience.
  • Typically, at least 3 years of related experience.
  • Card experience preferred.
  • Strong communication skills preferred.
  • Strong technology troubleshooting skills preferred.
  • Knowledge of customer service and customer interactions.
  • Technical support knowledge.
  • Accuracy and attention to detail.
  • Client relationship management.
  • Customer experience management.
  • Sound judgment and critical thinking.
  • Fraud detection and prevention.
  • Ability to manage multiple priorities.
  • Problem-solving skills.
  • Comfort with technology.
  • Available to work Monday through Friday, 11:00 a.m. to 8:00 p.m. Eastern Time.
  • If approved for remote work, maintain a quiet, secure, confidential home workspace.
  • PNC does not sponsor employment visas or participate in STEM OPT.
  • The role is subject to Section 19 of the Federal Deposit Insurance Act and, for registered roles, applicable SAFE Act and/or FINRA requirements concerning certain criminal history.

Imtiyozlar

  • Medical and prescription coverage with a Health Savings Account feature.
  • Dental and vision coverage options.
  • Life insurance for employees and eligible spouses and children.
  • Short- and long-term disability coverage.
  • 401(k) plan with PNC matching contributions.
  • Pension plan.
  • Employee stock purchase plan.
  • Dependent care reimbursement account.
  • Backup child and elder care.
  • Adoption, surrogacy, and doula reimbursement.
  • Educational assistance, including full coverage for select programs.
  • Wellness program with financial incentives.
  • Maternity and/or parental leave.
  • Up to 11 paid holidays per year.
  • Nine occasional absence days per year, unless otherwise required by law.
  • 15 to 25 vacation days per year, depending on career level.
  • Additional vacation days based on length of service.
  • Potential incentive pay based on company, business, and/or individual performance.
  • Remote work may be available in selected locations with approval.
  • Reasonable workplace accommodations.

O‘xshash ish o‘rinlari

Kreato Global | BPO and Language Solutions

Remote English-Spanish OPI/VRI Interpreter

Kreato Global | BPO and Language Solutions
201 – 500 Xodimlar
LogistikaMehmondo‘stlikSog‘liqni saqlash
ARArgentinaBOBoliviyaBRBraziliyaCLChiliCOKolumbiyaCRKosta-RikaCUKubaDODominikan RespublikasiECEkvadorGTGvatemalaHNGondurasHTGaitiMXMeksikaNINikaraguaPAPanamaPEPeruPRPuerto-RikoPYParagvaySVSalvadorUYUrugvayVEVenesuelaMasofaviyTo‘liq stavkaJuniorDiplom talab qilinmaydiTalab Qilinadigan Til: inglizchaTalab Qilinadigan Til: ispanchaTarjimon

Interpret remotely between English- and Spanish-speaking people in medical, financial, social service, and customer care settings. Provide language support for Kreato Global across Latin America.

Ochish
RecruitGo

Remote Executive Assistant, Outreach and Marketing — Philippines

RecruitGo
51 – 200 Xodimlar
KonsaltingLogistikaMarketing
PHFilippin
45 000 ₱ / oy
MasofaviyTo‘liq stavkaJuniorO‘rta darajaDiplom talab qilinmaydiTalab Qilinadigan Til: inglizchaRahbar yordamchisi

Handle administrative support, CRM, outreach, and marketing for RecruitGo, an Employer of Record serving global clients with talent from emerging markets. Support two UK-facing clients with day-to-day administration and creative campaigns.

Ochish