LogoFresh Jobs Ahead
Purple
Purple
1 001 – 5 000 Xodimlar
H1B vizasi homiysiMehmondo‘stlikOziq-ovqat va ichimliklarSog‘liqni saqlash
Purple patentlangan GelFlex® Grid texnologiyasi asosida uyqu va qulaylik mahsulotlarini ishlab chiqadi. Uning assortimentiga bosimni kamaytirish, tayanch va moslashuvchanlikni ta’minlash uchun yaratilgan matraslar, yostiqlar, karavot karkaslari va o‘rindiq yostiqchalari kiradi. Kompaniya o‘z mahsulotlarini an’anaviy xotirali ko‘pikka muqobil sifatida taqdim etadi hamda qulaylikni yaxshilash va dam olish paytidagi noqulayliklarni bartaraf etishga e’tibor qaratadi. Purple mahsulotlarini o‘z veb-sayti va chakana savdo do‘konlari orqali sotadi, mahsulot taklifida 100 kechalik sinov muddati va 10 yillik kafolat ham mavjud.
LinkedIn
Kompaniyadagi ish o‘rinlari

Senior Contact Center Analyst at Purple (Hybrid)

Lead contact center analytics at Purple through advanced reporting, predictive modeling, and business intelligence. Turn complex data into actionable recommendations, automation, and performance improvements.

USAmerika Qo‘shma ShtatlariUTYuta
85 000 $ – 100 000 $ / yil
GibridTo‘liq stavkaSeniorTalab Qilinadigan Til: inglizchaQo‘ng‘iroqlar markazi vakili
PythonSQLTableau

Tavsif

  • Direct complex analytics initiatives from data collection through insight delivery, keeping work aligned with business priorities.
  • Advise contact center leaders on analytics and convert findings into practical recommendations.
  • Examine large, varied datasets to identify trends, performance issues, and predictive signals.
  • Create automation and advanced analytics solutions using machine learning and statistical methods.
  • Manage contact center analytics governance, including request prioritization and migration to new data sources.
  • Build and support enterprise BI dashboards, reports, and KPIs for executive audiences.
  • Coach junior analysts in data modeling, SQL performance, and visualization standards.
  • Collaborate with Data Engineering, Workforce Management, IT, and Customer Experience as data requirements evolve.

Talablar

  • Bachelor’s degree in analytics, data science, or a related discipline, or equivalent professional experience.
  • A master’s degree is preferred.
  • At least four years of progressively responsible analytics experience, including two or more years in a senior or lead analytics position.
  • At least three years working with contact center data, systems, and analytics.
  • Advanced SQL proficiency and working expertise in Python or R.
  • Expertise with BI platforms such as Power BI, Tableau, or Looker.
  • Advanced capability in predictive modeling, forecasting, and statistical analysis.
  • Strong communication skills and the ability to influence stakeholders throughout the organization.
  • Experience with contact center systems such as inContact, Zendesk, or NetSuite and WFM/WFO platforms including NICE IEX, Verint, or Calabrio.
  • Experience using speech and text analytics tools such as Nexidia or Level AI, including integration of structured and unstructured data.
  • Expertise configuring sophisticated chat experiences with AI or bot integrations and multi-system workflows.
  • Expert-level Excel capabilities, including Power Query, Power Pivot, and macros.
  • Demonstrated leadership and project management strength.

Imtiyozlar

  • Medical, dental, and vision coverage
  • 401(k) matching
  • Flexible paid time off
  • Earn a Mattress
  • Purple merchandise
  • Purple products
  • Annual employee appreciation events

O‘xshash ish o‘rinlari

Centene Corporation

LTSS Service Care Coordinator

Centene Corporation
KonsaltingSog‘liqni saqlashSug‘urta
USAmerika Qo‘shma ShtatlariILIllinoys
22 $ – 38 $ / soat
GibridTo‘liq stavkaJuniorTalab Qilinadigan Til: inglizchaParvarish koordinatoriUmumiy

Coordinate long-term services and supports for Illinois members by assessing their needs and developing care plans. Connect older adults and people with physical disabilities with providers and community resources, and help families understand available services.

Ochish
Davis Wright Tremaine LLP

Pro Bono and Sustainability Coordinator

Davis Wright Tremaine LLP
1 001 – 5 000 Xodimlar
H1B vizasi homiysiB2BHuquqKonsalting
USAmerika Qo‘shma ShtatlariCAKaliforniyaNYNyu-YorkWAVashington
77 000 $ – 107 000 $ / yil
GibridTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaUmumiy

Coordinate pro bono, charitable giving, and sustainability programs at Davis Wright Tremaine LLP, a national U.S. law firm. The role manages events, reporting, records, and nonprofit partnerships.

Ochish