Everbridge
Everbridge
Everbridge tashkilotlarga izdan chiqaruvchi hodisalarga tayyorlanish, ularga javob berish va ularning oqibatlaridan tiklanishda yordam beradigan muhim hodisalarni boshqarish texnologiyalarini ishlab chiqadi. Integratsiyalashgan Everbridge 360™ platformasi xavf-xatarlar haqidagi ma’lumotlar, ommaviy xabarnoma, inqirozni boshqarish va jamoatchilikni ogohlantirish imkoniyatlarini birlashtirib, xodimlar xavfsizligi, aktivlarni himoya qilish va biznes uzluksizligini qo‘llab-quvvatlaydi. Everbridge sog‘liqni saqlash, moliyaviy xizmatlar, texnologiya, telekommunikatsiyalar, energetika, logistika, konsalting va davlat boshqaruvi kabi sohalarda butun dunyo bo‘ylab 6 500 dan ortiq mijozga xizmat ko‘rsatadi.

Remote Account Manager – Everbridge

Manage and grow customer accounts for Everbridge emergency communications software in a remote role. Focus on renewals, customer satisfaction, product adoption, and revenue expansion.

Tavsif

  • Build and sustain customer relationships by evaluating needs, understanding business requirements, and managing expectations.
  • Find expansion opportunities and partner with sales to close additional product and service deals.
  • Increase customer adoption of products and services through professional services.
  • Monitor customer environments and recommend alternative products or services that address their needs.
  • Review usage and service-case activity proactively to detect and reduce potential escalations.
  • Serve as an escalation contact for Technical Support during customer issue resolution.
  • Arrange recurring account reviews with customers.
  • Share proven practices to help customers gain greater value from products and services.
  • Develop recognized expertise within the assigned vertical-focused customer portfolio.
  • Maintain strong working knowledge of Everbridge products.
  • Demonstrate an informed understanding of customer businesses, strategies, and operations.
  • Use Salesforce.com consistently and effectively for customer and account management.
  • Achieve or surpass renewal and growth targets along with monthly key performance indicators.
  • Lead retention and renewals for existing accounts, support customer satisfaction and successful platform deployment, and increase use of Everbridge Communications software.

Talablar

  • Bachelor’s degree in a relevant field.
  • At least 3–5 years of proven success in sales, account management, sales engineering, or a related discipline.
  • Documented record of achieving and surpassing sales quotas.
  • Proven ability to promote and sustain customer satisfaction.
  • Strong work ethic with the ability to contribute independently and collaboratively.
  • Excellent presentation, organization, and planning capabilities.
  • Outstanding verbal and written communication skills.
  • Sound technical aptitude.
  • Self-motivated, energetic approach to work.
  • Ability to perform effectively in a fast-paced, results-focused environment.

Imtiyozlar

  • Healthcare coverage
  • Dental coverage
  • Parental planning support
  • Mental health coverage
  • Disability income coverage
  • Life and accidental death and dismemberment insurance
  • 401(k) plan with employer match
  • Paid time off
  • Fitness reimbursement
  • Variable compensation may be available

O‘xshash ish o‘rinlari

Biogen

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Biogen

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Ochish