talixo
talixo
51 – 200 Xodimlar
SaaSSayohatTransport
talixo 95 ta mamlakatdagi korporatsiyalar, kichik va o‘rta bizneslar hamda sayyohlik agentliklariga taksi va limuzin xizmatlari uchun global bronlash va boshqaruv platformasini taqdim etadi. Uning SaaS vositalari avtoparkni boshqarish, onlayn to‘lovlar, hisob-fakturalar, parvozlarni kuzatish hamda API va veb hamda mobil qurilmalar uchun bronlash tizimlari orqali integratsiyalarni qo‘llab-quvvatlaydi. Mijozlar shaxsiy va korporativ safarlar uchun Economy, Business va First Class toifalarida bolalar o‘rindig‘i va moslashuvchan to‘lov usullari kabi imkoniyatlar bilan transport buyurtma qilishlari mumkin.

Partner Success Specialist (German) – Kraków Hybrid

Support German-speaking partners through onboarding, launches, and ongoing operations for Talixo’s pre-booked transfer network. Oversee service quality, KPIs, SLAs, issue resolution, and scalable partner processes.

Tavsif

  • Lead partner onboarding and launch activities from planning through go-live
  • Coordinate requirements, timelines, responsibilities, and launch readiness
  • Work across internal teams to remove blockers and prepare partners for launch
  • Support partners during the transition from launch into day-to-day operations
  • Serve as a primary operational contact and develop trusted partner relationships
  • Help partners adopt Talixo’s products, tools, and operating processes
  • Convert partner needs into actionable requests for Commercial Account Managers
  • Coordinate stakeholders to address operational and technical problems
  • Assist with launches for new products, features, and destinations
  • Track partner performance, quality KPIs, and compliance with agreed SLAs
  • Spot operational risks, recurring problems, and opportunities to improve
  • Analyze root causes and collaborate on durable corrective actions
  • Share performance analysis and recommendations for partner and commercial decisions
  • Keep CRM records, partner documentation, and launch details accurate and current
  • Develop more scalable workflows and automation
  • Help maintain Partner Success playbooks, onboarding standards, and best practices

Talablar

  • 2–4 years of experience in Partner Success, Customer Success, Account Management, or Operations
  • Background in a fast-paced, technology-led environment; travel, mobility, GDS, or SaaS experience is advantageous
  • Strong project-management ability, with experience coordinating multiple partners, initiatives, and internal stakeholders at once
  • Able to work independently while collaborating closely on complex or strategically important partnerships
  • Analytical approach with confidence using operational KPIs and performance data
  • Excellent communication and stakeholder-management abilities
  • Highly organized, methodical, and attentive to detail
  • Strong problem-solving skills and resilience in rapidly changing operational situations
  • Commercial understanding of how operational results influence partner satisfaction, retention, and growth
  • Comfortable using CRM platforms and operational tools
  • Fluent in English and German; additional languages are welcome

Imtiyozlar

  • Employment contract with a three-month probation period
  • Opportunities for vertical and horizontal career progression
  • Flexible working arrangements
  • Hybrid work from the office at Lubicz 23 in Kraków
  • Discounts on Talixo services
  • Private Allianz healthcare
  • My Benefit Cafeteria
  • Multisport Card
  • Three additional paid days off annually for professional development or volunteering
  • Access to internal learning and development training

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