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Pembroke & Co.
Pembroke & Co.
11 – 50 Xodimlar
B2BHR texnologiyalariKonsalting
2015-yilda tashkil etilgan Pembroke & Co. — yo‘qotishlarning oldini olish, operatsion mukammallik, inson resurslari va iqtidorlarni jalb qilish yo‘nalishlarida tashkilotlarga xizmat ko‘rsatuvchi biznes konsalting kompaniyasi. Uning konsalting amaliyoti mijozlarga operatsion muammolarni hal qilish va xodimlarga yo‘naltirilgan yanada samarali yechimlarni ishlab chiqishda yordam berish uchun biznes hamda ishchi kuchi bo‘yicha tajribani birlashtiradi. Kompaniya konsalting, B2B xizmatlari va HR texnologiyalari sohalarida faoliyat yuritadi.
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Kompaniyadagi ish o‘rinlari

Operations Manager, United States (Hybrid)

Lead operations for a B2B services company supporting franchise and multi-unit operators. Manage teams, client workflows, reporting, and quality in a schedule with office work Monday through Thursday and remote work on Fridays.

USAmerika Qo‘shma Shtatlari
85 000 $ – 100 000 $ / yil
GibridTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaOperatsiyalar

Tavsif

  • Direct daily operations execution
  • Supervise, coach, and develop the analyst team
  • Hold one-on-ones, assess performance, provide feedback, and maintain documentation
  • Collaborate with management and HR on employee-relations matters
  • Support onboarding, interviews, hiring, training, and work delegation
  • Recommend training plans and cross-training across processes and systems
  • Prepare and maintain the weekly operations schedule
  • Review, categorize, and prioritize incoming correspondence
  • Manage client requests from intake through resolution
  • Act as the primary internal contact for request status and workflow updates
  • Coordinate work to meet deadlines and escalate complex or sensitive client responses
  • Oversee client report production and delivery
  • Manage outbound workflows while maintaining client preferences and requirements
  • Maintain compliance and nonconformance records, including root-cause analysis and corrective actions
  • Identify operational and quality improvements and present recommendations to management
  • Support proof-of-concept accounts through scheduling and training
  • Handle additional responsibilities that support the operations function

Talablar

  • Bachelor’s degree or equivalent professional experience
  • At least 5 years of management experience, ideally in a high-volume, deadline-driven environment
  • Familiarity with franchise operations and multi-unit operators
  • QSR experience is strongly preferred
  • Proficiency with Microsoft Office
  • Ability to interpret data sets
  • Experience serving external customers
  • Availability to work outside regular hours when needed
  • Ability to handle sensitive and confidential information
  • Ability to work in a hybrid schedule, with office attendance Monday through Thursday and remote work on Fridays

Imtiyozlar

  • Additional work-from-home days
  • Commuting reimbursement
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
  • Flexible work-from-home options

O‘xshash ish o‘rinlari

Kreato Global | BPO and Language Solutions

Remote English-Spanish OPI/VRI Interpreter

Kreato Global | BPO and Language Solutions
201 – 500 Xodimlar
LogistikaMehmondo‘stlikSog‘liqni saqlash
ARArgentinaBOBoliviyaBRBraziliyaCLChiliCOKolumbiyaCRKosta-RikaCUKubaDODominikan RespublikasiECEkvadorGTGvatemalaHNGondurasHTGaitiMXMeksikaNINikaraguaPAPanamaPEPeruPRPuerto-RikoPYParagvaySVSalvadorUYUrugvayVEVenesuelaMasofaviyTo‘liq stavkaJuniorDiplom talab qilinmaydiTalab Qilinadigan Til: inglizchaTalab Qilinadigan Til: ispanchaTarjimon

Interpret remotely between English- and Spanish-speaking people in medical, financial, social service, and customer care settings. Provide language support for Kreato Global across Latin America.

Ochish
RecruitGo

Remote Executive Assistant, Outreach and Marketing — Philippines

RecruitGo
51 – 200 Xodimlar
KonsaltingLogistikaMarketing
PHFilippin
45 000 ₱ / oy
MasofaviyTo‘liq stavkaJuniorO‘rta darajaDiplom talab qilinmaydiTalab Qilinadigan Til: inglizchaRahbar yordamchisi

Handle administrative support, CRM, outreach, and marketing for RecruitGo, an Employer of Record serving global clients with talent from emerging markets. Support two UK-facing clients with day-to-day administration and creative campaigns.

Ochish