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Winning Assistants LLC
Winning Assistants LLC
51 – 200 Xodimlar
KonsaltingLogistikaMarketing
Winning Assistants LLC — shifokorlar, tibbiyot sohasi mutaxassislari va biznes egalari uchun global iqtidorlar bazasidan malakali virtual assistentlarni topib beruvchi xodimlar bilan ta’minlash va ishga yollash kompaniyasi. HIPAA talablariga mos qo‘llab-quvvatlash xizmatlari ma’muriy ishlar, tibbiy ofis boshqaruvi, marketing va mijozlarga xizmat ko‘rsatishni qamrab oladi. Kompaniya mijozlarga kundalik operatsiyalarni soddalashtirish, xarajatlarni nazorat qilish va biznesni rivojlantirishga ko‘proq vaqt ajratishda yordam beradi.
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Medical Liaison Operations Coordinator – Radiology, Remote Philippines

Remote medical liaison role supporting radiologists and coordinating healthcare operations for a U.S.-based teleradiology practice. Manage call routing and requests across clinics, hospitals, technical teams, and internal departments.

PHFilippin
10 400 $ – 12 480 $ / yil
MasofaviyTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaOperatsiyalar
Kiberxavfsizlik

Tavsif

  • Professionally manage inbound company calls.
  • Determine the purpose and urgency of each incoming call.
  • Route calls to sales, recruitment, support, medical, or operational workflows.
  • Connect callers with the appropriate department, team member, or radiologist.
  • Record accurate messages and deliver them to the correct recipient.
  • Manage multiple incoming requests and prioritize them appropriately.
  • Follow established communication and escalation procedures.
  • Act as a primary support contact for radiologists.
  • Coordinate communication among radiologists, clinics, hospital systems, technical teams, and internal departments.
  • Manage calls on behalf of unavailable radiologists.
  • Receive and route requests from radiologists, clients, and clinics.
  • Accurately relay messages, requests, and information among multiple parties.
  • Escalate urgent or complex matters appropriately.
  • Maintain professionalism and confidentiality in healthcare communications.
  • Provide administrative support to sales, recruitment, support, medical, and operations teams.
  • Coordinate interdepartmental follow-up.
  • Organize requests that involve multiple teams.
  • Support daily practice operations.
  • Help reduce the Operations Manager's administrative workload.
  • Keep organized records of calls, messages, and follow-up actions.

Talablar

  • Previous experience in a healthcare or medical setting.
  • Strong knowledge of healthcare terminology and workflows.
  • Ability to communicate effectively with medical professionals and healthcare organizations.
  • Excellent inbound call-handling and customer service skills.
  • Strong spoken and written English communication skills.
  • Ability to listen carefully, understand call objectives, and identify the correct next step.
  • Ability to relay messages and information accurately among multiple parties.
  • Comfort communicating with radiologists, clinics, hospital systems, technical teams, clients, and internal departments.
  • Strong organizational and coordination abilities.
  • Ability to manage multiple calls, requests, and priorities at the same time.
  • High attention to detail and accuracy.
  • Ability to remain calm and professional in a fast-paced healthcare setting.
  • Strong problem-solving skills and sound judgment when escalating issues.
  • Experience providing general administrative support.
  • Ability to work independently while collaborating across departments.
  • Reliable, motivated, and committed to delivering consistent, high-quality support.
  • Genuine interest in a stable, long-term remote role.
  • Working knowledge of HIPAA compliance and patient confidentiality.
  • Ability to handle sensitive healthcare information securely and professionally.
  • Willingness to complete required HIPAA and cybersecurity training.
  • Radiology or teleradiology operations experience is strongly preferred.
  • Ability to coordinate requests involving medical professionals without providing independent clinical guidance.
  • Proficiency in clear, professional spoken and written English.
  • Relevant experience in healthcare, medical administration, call handling, or coordination.
  • Must provide NBI Clearance and/or Local Police Clearance before onboarding.
  • Availability for required video meetings with the camera on.
  • Availability to work the assigned full-time shift consistently.
  • Ability to maintain confidentiality and HIPAA-compliant work practices.
  • Reliable laptop or desktop computer.
  • Stable high-speed internet connection of at least 25 Mbps.
  • Noise-canceling headset.
  • Working webcam.
  • Quiet, professional work environment.
  • Grasshopper experience is beneficial; Data Health experience is not required.

Imtiyozlar

  • Dedicated HR and contractor support team.
  • Optional premium VPN access.
  • HIPAA and cybersecurity training with certification provided.
  • Top 1% VA performance training.
  • Client-approved U.S. holidays.
  • Client-approved paid or unpaid time off; paid leave is optional and depends on the client.
  • Access to tools and resources.
  • Optional performance-based incentives, which may include bonuses, incentives, or additional hours from some clients.

O‘xshash ish o‘rinlari