Omilia - Conversational Intelligence

201 – 500 Xodimlar

Omilia Omilia Cloud Platform platformasida ovozli va chat imkoniyatlarini birlashtirgan holda, mijozlarga xizmat ko‘rsatish uchun suhbatdosh intellekt texnologiyalarini ishlab chiqadi. Platforma real vaqt rejimida operatorlarga yordam berish, firibgarlikning oldini olishga ko‘maklashish uchun mo‘ljallangan ovoz biometrikasi va mijozlar ehtiyojlarini tushunishga yordam beradigan tahlil vositalari orqali tabiiy, boshidan oxirigacha bo‘lgan muloqotlarni qo‘llab-quvvatlaydi. Omilia moliya, sug‘urta, chakana savdo, avtomobilsozlik va sayohat kabi sohalardagi tashkilotlar bilan hamkorlik qilib, xavfsiz va shaxsiylashtirilgan mijoz tajribasini saqlagan holda xizmat ko‘rsatish jarayonlarini avtomatlashtirishga yordam beradi.

Kompaniyadagi ish o‘rinlari

Junior Data Analyst / Computational Linguist — Full-Time Remote in Greece

Help improve Omilia’s production drive-thru Voice AI by analyzing operational data and strengthening NLU models, conversation flows, and LLM behavior.

1 hafta oldin

Ispaniya

Gretsiya

Meksika

Amerika Qo‘shma Shtatlari Masofaviy To‘liq stavka Junior Talab Qilinadigan Til: inglizcha Ma’lumotlar tahlilchisi

SQL

Tavsif

Improve Omilia’s Drive-Thru Voice AI, which processes orders for thousands of quick-service restaurants
Monitor system performance and analyze production data
Translate analytical findings into improvements to NLU models, conversation flows, and LLM behavior
Write SQL queries and create reports and dashboards
Monitor KPIs and identify opportunities to optimize the system
Review real drive-thru conversations
Detect error patterns and recommend practical improvements to accuracy and user experience
Implement and rigorously test semantic models and conversation flows using machine learning, rule-based methods, and LLMs
Write SQL queries and create reports and dashboards
Monitor KPIs and identify opportunities to optimize the system
Review real drive-thru conversations

Talablar

Degree in computational linguistics, data science, computer science, or a related discipline, or equivalent experience
At least one year of experience in data analysis or natural language processing
Experience using SQL and visualization tools to query data, present findings, and build dashboards
Ability to analyze complex datasets, derive actionable insights, and support business decisions
Excellent spoken and written English
Strong communication skills and the ability to explain findings to technical and business audiences
Reliable performance under demanding deadlines
Experience with voice- or chat-based dialogue systems is a plus
Experience with production NLU, NLP, or agentic solutions is a plus
Spanish language knowledge is a plus

Imtiyozlar

Competitive compensation
Long-term employment with vacation days
Professional development through courses and training
Opportunity to contribute to advanced technology products with global impact in the service industry
Collaborative colleagues in a friendly work environment
Apple equipment
Equal-opportunity employment in a diverse and inclusive workplace

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Junior Data Analyst / Computational Linguist — Full-Time Remote in Greece

Help improve Omilia’s production drive-thru Voice AI by analyzing operational data and strengthening NLU models, conversation flows, and LLM behavior.

Tavsif

Talablar

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