Egg mijozlar auditoriyasini jalb etish va ilhomlantirishga qaratilgan tajribalarni yaratadigan global tadbirlarni boshqarish va ishlab chiqarish kompaniyasidir. Uning faoliyati jonli va brendga yo‘naltirilgan tadbirlar uchun ijodiy, ishlab chiqarish hamda strategik tajribani birlashtiradi. Egg masofaviy va gibrid ish usullari orqali turli xil va xalqaro fikrlashga ega jamoani qo‘llab-quvvatlaydi. Kompaniya madaniyati mas’uliyat, uzluksiz takomillashtirish, inklyuzivlik va ESG tamoyillariga asoslangan. 200 dan ortiq xodimga ega kompaniya ijodiy tadbirlar, marketing, konsalting va sayohat bilan bog‘liq ishlarga qiziqadigan insonlar uchun imkoniyatlar taqdim etadi.
Guest Experience Specialist – Event Agency (France Remote)
Coordinate travel, registrations, bookings, and guest support for pharmaceutical events. Manage Cvent data, budgets, compliance, and communications with clients and attendees.
Tavsif
- Handle guest requests from first enquiry through completion, covering travel, accommodation, registrations, bookings, and communications.
- Arrange individual travel and small-group requirements, generally for groups of up to ten people.
- Use Cvent to administer registrations, maintain reliable guest records, and keep event information current.
- Serve as a key contact for clients and event guests.
- Answer enquiries, troubleshoot issues, and provide clear updates to relevant stakeholders.
- Track reservations, expenditure, and allocated budgets.
- Keep thorough records and deliver accurate reports on schedule.
- Check that event arrangements satisfy client specifications and relevant pharmaceutical compliance requirements.
- Suggest practical improvements to internal processes and the overall guest experience.
Talablar
- At least three years of experience in guest services, delegate management, travel coordination, or comparable event operations.
- Prior experience in pharmaceutical or healthcare events.
- Practical proficiency with Cvent, including registration workflows, guest data administration, and reporting.
- Background coordinating travel, accommodation, bookings, and communications for guests or event participants.
- Highly organised, detail-focused approach to work.
- Ability to handle competing requests and shifting priorities effectively.
- Strong customer service, communication, and issue-resolution abilities.
- Self-directed working style, with sound judgement about when to escalate concerns.
- Working knowledge of Microsoft Office, especially Excel.
- Fluent English and Spanish language skills.
- Experience in a fast-paced agency or client-services setting is an advantage.
- Experience with AI or automation tools is an advantage.
- Experience collaborating across international or multicultural teams is an advantage.
- Additional language skills are an advantage.
- Experience improving processes is an advantage.
Imtiyozlar
- Flexible working arrangements, with remote and hybrid options varying by location.
- Bonus linked to performance.
- Home-office or technology allowance.
- Lunch vouchers.
- Opportunities for international career development.
- Annual company-wide offsite.
- Complimentary coffee.
- Pet-friendly office environments.
- Collaborative and supportive workplace culture.
- Inclusive working environment.
- ESG-focused organisation committed to creating positive impact.