Travel Operations Executive
EXL
Manage GDS fares, exchanges, pricing, and routing while resolving client queries by email. Support process improvements and accurate travel service delivery.
Ochish
Hawk moliyaviy institutlar va fintech kompaniyalari uchun sunʼiy intellekt asosidagi meʼyoriy talablarga muvofiqlik texnologiyalarini ishlab chiqadi. Uning platformasi banklar, toʻlov xizmatlari provayderlari, neobanklar va kripto kompaniyalariga jinoiy moliyaviy faoliyat xavflarini pul yuvishga qarshi monitoring, toʻlovlarni tekshirish, mijozlar xavfini baholash va firibgarlikning oldini olish vositalari orqali boshqarishga yordam beradi. Xavflarni qamrab olish va operatsion samaradorlikni oshirib, notoʻgʻri ijobiy natijalarni kamaytirgan holda, Hawk muvofiqlik guruhlariga murakkab tranzaksiya va mijoz xavfi bilan bogʻliq ish jarayonlarini boshqarishda koʻmaklashadi.
Customer Value Partner, APAC (Malaysia Remote)
Lead customer lifecycle delivery, value realization, adoption, and expansion for Hawk’s AI-supported AML and fraud detection platform. Manage enterprise accounts across the APAC region.
Tavsif
- Lead each customer from initial scoping and implementation through value realization, adoption, and new use cases
- Deliver engagements using Hawk’s established practices and methodology
- Create delivery plans, monitor progress, and communicate status clearly
- Develop and execute joint success plans that reflect client objectives and regulatory requirements
- Take responsibility for commercial results, including GRR, NRR, and applicable revenue recognition outcomes
- Strengthen customer confidence to support signed and renewed business
- Analyze product usage and performance, then convert insights into optimization initiatives
- Apply AI and agentic AI tools to prepare QBRs, develop account insights, and produce reports
- Support pre-sales discussions as a subject matter expert in delivery and customer value creation
- Develop executive relationships through governance meetings and QBRs
- Hawk delivers AI-supported anti-money laundering and fraud detection technology to banks and payment providers worldwide
Talablar
- At least five years of customer-facing experience in customer success, engagement management, or delivery and project management for B2B enterprise software
- Demonstrated experience managing accounts worth $500K or more in ARR, including cross-selling or expansion
- Capability to manage delivery plans end to end, from scoping through tracking and reporting
- Solid understanding of SaaS and enterprise software delivery models
- Experience with AML, fraud prevention, or another regulated financial services area is advantageous
- Practical experience using AI and agentic AI tools and techniques
- Confidence working with C-suite stakeholders and leading governance meetings with customer leadership
- A strong sense of ownership for customer value and measurable outcomes
- Experience in, or interest in, working within a start-up or scale-up
- Fluent spoken, written, and reading English
- Willingness to work onsite two to three days per week when choosing an office-based hybrid arrangement
Imtiyozlar
- Professional growth opportunities and the chance to contribute to meaningful work
- Remote workplace designation
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Harmoney
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GibridTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaTalab Qilinadigan Til: niderlandYechimlar muhandisiBuild and support Java-based integrations for Harmoney’s SaaS compliance platform, based from its Ghent office. Take ownership of the integration catalogue and help shape a future marketplace.
Ochish
Field Service Engineer, Electron Microscopy (Ireland)
Thermo Fisher ScientificMaintain and repair Thermo Fisher Scientific electron microscopes while supporting customers across Ireland. The role covers installations, troubleshooting, customer training, and technical service.
Ochish
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Carrier Commercial Refrigeration
SerbiyaOfisdaTo‘liq stavkaJuniorO‘rta darajaDiplom talab qilinmaydiTalab Qilinadigan Til: inglizchaQo‘llab-quvvatlash muhandisiCoordinate equipment service and technical support for Carrier Commercial Refrigeration customers in Serbia. The role combines on-site equipment work, customer inquiries, service documentation, troubleshooting, and escalation.
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Ochish