E
E.ON
E.ON uy xo‘jaliklari va bizneslarga xizmat ko‘rsatuvchi Yevropadagi yirik energetika kompaniyalaridan biridir. Uning faoliyati elektr energiyasi va gaz ishlab chiqarish, taqsimlash hamda chakana yetkazib berish bilan birga energetikaga oid xizmatlar va mijozlar uchun yechimlarni ham qamrab oladi. Kompaniya energetik o‘tishni qo‘llab-quvvatlash maqsadida qayta tiklanuvchi energiya ishlab chiqarish va dekarbonizatsiya texnologiyalariga ham sarmoya kiritadi hamda energetika, biznesdan iste’molchiga va biznesdan biznesga yo‘nalishlarida imkoniyatlar taqdim etadi.

Credit Collection Specialist Milan On-Site

Manage credit recovery, payment reconciliation, compliance, and performance improvement for E.ON’s Italian energy business. Coordinate collection agencies, analyze KPIs, and support the digitalization of collection processes.

Tavsif

  • Track credit management results and identify opportunities to improve performance
  • Coordinate external collection agencies and synchronize recovery activities
  • Design and introduce improved credit management procedures
  • Compile and analyze operational data and develop business cases
  • Process and reconcile incoming payments across multiple channels and energy products
  • Monitor service-level compliance and supervise extrajudicial collection work
  • Maintain compliance with TIMG and TIMOE regulatory obligations
  • Establish, monitor, and improve departmental KPIs
  • Use analytical findings to determine root causes and enhance operational effectiveness

Talablar

  • Bachelor’s degree or an equivalent qualification
  • Professional experience in credit management and customer-related processes
  • Background in collections, customer account management, and operational reporting
  • Strong analytical thinking and problem-solving skills
  • Knowledge of debt collection regulations, including TIMG and TIMOE
  • Proficiency with Excel, Access, PowerPoint, SQL, Net@, SAP, and Salesforce
  • Readiness to lead digitalization and process innovation
  • Strong abilities in collaboration, knowledge sharing, negotiation, active listening, and relationship building
  • Good written and spoken English

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