E
E.ON
E.ON yra viena iš pagrindinių Europos energetikos bendrovių, teikianti paslaugas namų ūkiams ir įmonėms. Jos veikla apima elektros energijos ir dujų gamybą, paskirstymą bei mažmeninį tiekimą, taip pat su energetika susijusias paslaugas ir klientų sprendimus. Bendrovė taip pat investuoja į atsinaujinančiosios energijos gamybą ir priklausomybę nuo anglies dioksido mažinančias technologijas, prisidėdama prie vykstančios energetikos pertvarkos ir suteikdama galimybių energetikos, verslo klientams skirtose ir vartotojams skirtose veiklos srityse.

Credit Collection Specialist Milan On-Site

Manage credit recovery, payment reconciliation, compliance, and performance improvement for E.ON’s Italian energy business. Coordinate collection agencies, analyze KPIs, and support the digitalization of collection processes.

Aprašymas

  • Track credit management results and identify opportunities to improve performance
  • Coordinate external collection agencies and synchronize recovery activities
  • Design and introduce improved credit management procedures
  • Compile and analyze operational data and develop business cases
  • Process and reconcile incoming payments across multiple channels and energy products
  • Monitor service-level compliance and supervise extrajudicial collection work
  • Maintain compliance with TIMG and TIMOE regulatory obligations
  • Establish, monitor, and improve departmental KPIs
  • Use analytical findings to determine root causes and enhance operational effectiveness

Reikalavimai

  • Bachelor’s degree or an equivalent qualification
  • Professional experience in credit management and customer-related processes
  • Background in collections, customer account management, and operational reporting
  • Strong analytical thinking and problem-solving skills
  • Knowledge of debt collection regulations, including TIMG and TIMOE
  • Proficiency with Excel, Access, PowerPoint, SQL, Net@, SAP, and Salesforce
  • Readiness to lead digitalization and process innovation
  • Strong abilities in collaboration, knowledge sharing, negotiation, active listening, and relationship building
  • Good written and spoken English

Susiję darbai

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Embedded Software Developer – Control Systems

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Analyze, troubleshoot, and develop control systems for a manufacturing customer, testing solutions on physical products. This full-time hybrid consulting role is based in Sweden and focuses on embedded software development.

Atidaryti