E
E.ON
E.ON एक प्रमुख यूरोपीय ऊर्जा कंपनी है, जो घरों और व्यवसायों दोनों को सेवाएँ प्रदान करती है। इसका काम बिजली और गैस के उत्पादन, वितरण और खुदरा आपूर्ति के साथ-साथ ऊर्जा-संबंधी सेवाओं और ग्राहक समाधानों तक फैला हुआ है। ऊर्जा क्षेत्र में बदलाव को आगे बढ़ाने के लिए कंपनी नवीकरणीय ऊर्जा उत्पादन और डीकार्बोनाइजेशन तकनीकों में भी निवेश करती है तथा ऊर्जा, व्यवसाय-से-उपभोक्ता और व्यवसाय-से-व्यवसाय संचालन के क्षेत्रों में अवसर प्रदान करती है।

Credit Collection Specialist Milan On-Site

Manage credit recovery, payment reconciliation, compliance, and performance improvement for E.ON’s Italian energy business. Coordinate collection agencies, analyze KPIs, and support the digitalization of collection processes.

विवरण

  • Track credit management results and identify opportunities to improve performance
  • Coordinate external collection agencies and synchronize recovery activities
  • Design and introduce improved credit management procedures
  • Compile and analyze operational data and develop business cases
  • Process and reconcile incoming payments across multiple channels and energy products
  • Monitor service-level compliance and supervise extrajudicial collection work
  • Maintain compliance with TIMG and TIMOE regulatory obligations
  • Establish, monitor, and improve departmental KPIs
  • Use analytical findings to determine root causes and enhance operational effectiveness

आवश्यकताएँ

  • Bachelor’s degree or an equivalent qualification
  • Professional experience in credit management and customer-related processes
  • Background in collections, customer account management, and operational reporting
  • Strong analytical thinking and problem-solving skills
  • Knowledge of debt collection regulations, including TIMG and TIMOE
  • Proficiency with Excel, Access, PowerPoint, SQL, Net@, SAP, and Salesforce
  • Readiness to lead digitalization and process innovation
  • Strong abilities in collaboration, knowledge sharing, negotiation, active listening, and relationship building
  • Good written and spoken English

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