EMED Group shoshilinch bo‘lmagan bemorlarni tashish hamda tibbiy va ijtimoiy yordam xizmatlaridan foydalanish imkoniyatlariga e’tibor qaratadigan Buyuk Britaniyadagi sog‘liqni saqlash logistikasi provayderidir. Tashkilot NHS bilan to‘rtta ixtisoslashtirilgan bo‘linma orqali hamkorlik qiladi, 50 dan ortiq bazadan faoliyat yuritadi va 2 800 dan ziyod xodimga ega. Uning faoliyatiga COVID-19 pandemiyasi kabi talab nihoyatda yuqori bo‘lgan davrlarni ham qamrab olgan holda, keng ko‘lamli bemorlarni tashish shartnomalarini amalga oshirish va yo‘lga qo‘yish kiradi. EMED Group haqidagi ma’lumot sog‘liqni saqlash operatsiyalari, logistika, bemorlarni tashish va qo‘llab-quvvatlash xizmatlari sohalaridagi lavozimlarni ko‘rib chiqayotgan nomzodlar uchun qiziqarli bo‘lishi mumkin; kompaniya xodimlarning kasbiy rivoji va salomatligiga e’tibor qaratishini bildiradi.
Controller Planner, Reading Hybrid
Plan, coordinate, and dispatch patient transport journeys for EMED Group in a time-critical healthcare logistics operation. Match vehicles and crew capacity to NHS patient transport requirements while managing live operational changes.
Tavsif
- Review and plan current and upcoming bookings in the Cleric control system
- Verify staffing and vehicle resources, notifying subcontractors, taxis, and volunteers when needed
- Schedule journeys within agreed contractual time windows
- Dispatch and coordinate operational crews to support timely patient collections and deliveries
- Balance live demand against capacity by assigning suitable vehicles and crew skill combinations
- Process patient transport requests and ambulance journey enquiries accurately and courteously
- Complete administrative work including booking-list checks, data entry, ad hoc forms, and invoices
- Keep patient records accurate and maintain orderly data within the operating system
- Support ongoing service performance and quality improvements
- Answer internal and external calls promptly and professionally
- Coordinate with GPs, nursing homes, hospital clinics, and hospital wards
- Maintain continuous journey progression across control areas
- Address delays, cancellations, vehicle problems, and capacity pressures through dynamic replanning, resource reassignment, and escalation
Talablar
- Experience in a regulated, complex, and time-sensitive operational setting
- Experience in logistics, control-room operations, route planning, or analytical work is desirable
- Experience working against time-critical KPIs or service-level targets is desirable
- Experience using operational systems to track performance, prioritise tasks, and implement corrective action
- Strong communication and interpersonal skills developed through customer or public-facing work
- Clear commitment to delivering a high-quality, customer-centred service
- Excellent written and spoken communication
- Confidence engaging effectively with people at every level of an organisation
- Strong analytical and problem-solving ability
- Careful and consistent attention to detail
- Excellent organisation, multitasking, and prioritisation skills
- Ability to remain composed under pressure and act on personal initiative
Imtiyozlar
- Life Assurance offers colleagues and their families financial protection worth £5,000
- Company sick pay provides full salary for 20 days after two years of service
- 24/7 online and telephone GP consultations, with prescription access
- Second-opinion medical support after diagnosis or while following a treatment pathway
- Hospital cash-plan cover with sickness protection
- Cash-plan support for dental, optical, and chiropody care
- Access to mental health consultations
- Access to physiotherapy consultations
- Legal advice covering domestic matters, motoring offences, wills and probate, and personal injury
- Financial guidance on retirement planning, tax efficiency, and state benefits
- Long Service Recognition Scheme, including additional annual leave after five years and every five years thereafter
- Values-based internal recognition programme with financial awards and an annual recognition event
- Refer a Friend recruitment programme with financial incentives
- EMED Foundation support for colleagues and local communities
- Pension scheme
- Blue Light Card
- Uniform provided
- Employee Assistance Programme
- Flu vaccination through an internal autumn/winter campaign
- Hybrid working