Stord
Stord
Stord ko‘p kanalli va to‘g‘ridan-to‘g‘ri iste’molchiga savdo uchun texnologiya bilan ta’minlangan buyurtmalarni bajarish tarmog‘ini ta’minot zanjiri dasturiy ta’minoti bilan birlashtiradi. Uning platformasi buyurtmalar va omborlarni boshqarish, zaxiralarni muvofiqlashtirish, buyurtmalarni yo‘naltirish, tashish, so‘nggi bosqichdagi yetkazib berish hamda mijozlarga mo‘ljallangan yetkazib berish vositalarini birlashtirib, brendlarga mahsulotni saqlashdan tortib yakuniy yetkazib berishgacha bo‘lgan jarayonlarni boshqarishda yordam beradi. Stord oziq-ovqat va ichimliklar, go‘zallik, kiyim-kechak hamda chakana savdo kabi yo‘nalishlarda faoliyat yurituvchi o‘sib borayotgan bizneslar bilan ishlab, tezroq yetkazib berish, yaxshiroq mijozlar tajribasi va samaraliroq operatsiyalarni qo‘llab-quvvatlaydigan moslashtiriladigan infratuzilma va dasturiy ta’minotni taqdim etadi.

Collections Specialist - Stord, Atlanta, GA (Hybrid)

Manage B2B customer accounts, payment commitments, disputes, and collection activity for Stord’s commerce and fulfillment platform. Support cash-flow improvement through proactive outreach, accurate account records, risk escalation, and process enhancement.

Tavsif

  • Oversee daily collections activity for an assigned portfolio of customer accounts
  • Engage customers before invoices become overdue, not only after balances pass their due dates
  • Conduct collection outreach and follow-up through phone and email
  • Record each customer interaction to keep coverage and account histories accurate
  • Monitor promises to pay and follow up on outstanding commitments
  • Escalate high-risk accounts and cases requiring credit-limit review or external collections support
  • Coordinate with AR and Cash Operations on disputes, short payments, and reconciliation issues
  • Manage collections queues, aging, and account ownership using NetSuite and automated collection tools
  • Recommend improvements to collection processes and supporting technology
  • Help track DSO, contact coverage, and dispute-resolution timelines
  • Collaborate closely with AR and Cash Operations and the Credit and Collection Manager

Talablar

  • At least two years of experience in B2B collections, accounts receivable, or credit
  • Experience in logistics, distribution, or another high-volume account environment is advantageous
  • Ability to independently manage and prioritize outreach across a large account portfolio
  • Clear, confident, and professional communication skills
  • Working familiarity with NetSuite or a comparable ERP system
  • Willingness to learn new tools quickly
  • Process-oriented approach with strong documentation practices
  • Ability to travel to the Atlanta, Georgia headquarters when required
  • Experience managing disputes or deductions in wholesale, distribution, or logistics is advantageous
  • Exposure to credit-risk tools such as D&B or AI-assisted collections platforms is advantageous

Imtiyozlar

  • Atlanta, Georgia is designated as the remote work location
  • Opportunity to work at a rapidly growing company
  • Exposure to commerce-enablement, fulfillment, warehousing, transportation, OMS, pre- and post-purchase, and WMS platforms

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