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Stord
Stord
1.001 – 5.000 Angajați
Sponsor pentru viza H1BAlimente și băuturiConsultanțăMarketing
Stord combină o rețea de onorare a comenzilor bazată pe tehnologie cu software pentru lanțul de aprovizionare, destinat comerțului omnicanal și vânzărilor directe către consumatori. Platforma sa reunește gestionarea comenzilor și a depozitelor, coordonarea stocurilor, direcționarea comenzilor, transportul, livrarea pe ultimul segment și instrumentele de livrare pentru clienți, ajutând brandurile să gestioneze onorarea comenzilor de la depozitare până la livrarea finală. Stord colaborează cu companii în creștere din domenii precum alimente și băuturi, frumusețe, îmbrăcăminte și retail, oferind infrastructură și software configurabile pentru livrări mai rapide, experiențe mai bune pentru clienți și operațiuni mai eficiente.
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Locurile de muncă ale companiei

Collections Specialist - Stord, Atlanta, GA (Hybrid)

Manage B2B customer accounts, payment commitments, disputes, and collection activity for Stord’s commerce and fulfillment platform. Support cash-flow improvement through proactive outreach, accurate account records, risk escalation, and process enhancement.

USStatele Unite ale AmericiiHibridNormă întreagăJuniorNivel mediuNu este necesară o diplomăLimbă Obligatorie: englezăColecții
ERP

Descriere

  • Oversee daily collections activity for an assigned portfolio of customer accounts
  • Engage customers before invoices become overdue, not only after balances pass their due dates
  • Conduct collection outreach and follow-up through phone and email
  • Record each customer interaction to keep coverage and account histories accurate
  • Monitor promises to pay and follow up on outstanding commitments
  • Escalate high-risk accounts and cases requiring credit-limit review or external collections support
  • Coordinate with AR and Cash Operations on disputes, short payments, and reconciliation issues
  • Manage collections queues, aging, and account ownership using NetSuite and automated collection tools
  • Recommend improvements to collection processes and supporting technology
  • Help track DSO, contact coverage, and dispute-resolution timelines
  • Collaborate closely with AR and Cash Operations and the Credit and Collection Manager

Cerințe

  • At least two years of experience in B2B collections, accounts receivable, or credit
  • Experience in logistics, distribution, or another high-volume account environment is advantageous
  • Ability to independently manage and prioritize outreach across a large account portfolio
  • Clear, confident, and professional communication skills
  • Working familiarity with NetSuite or a comparable ERP system
  • Willingness to learn new tools quickly
  • Process-oriented approach with strong documentation practices
  • Ability to travel to the Atlanta, Georgia headquarters when required
  • Experience managing disputes or deductions in wholesale, distribution, or logistics is advantageous
  • Exposure to credit-risk tools such as D&B or AI-assisted collections platforms is advantageous

Beneficii

  • Atlanta, Georgia is designated as the remote work location
  • Opportunity to work at a rapidly growing company
  • Exposure to commerce-enablement, fulfillment, warehousing, transportation, OMS, pre- and post-purchase, and WMS platforms

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