5.001 – 10.000 Angajați
Sponsor pentru viza de lucrător calificatAsistență medicalăConstrucțiiIndustria prelucrătoareCNA Insurance este un asigurător comercial global care deservește companii din diverse industrii, precum construcții, sănătate, producție, servicii financiare și imobiliare. Fondată în 1897, compania combină asigurările pentru afaceri cu expertiza în gestionarea riscurilor și prevenirea pierderilor, oferind acoperiri pentru proprietăți, răspundere civilă, autovehicule comerciale, răspundere cibernetică, răspundere generală, compensații pentru accidente de muncă, răspundere managerială și profesională, avarii ale echipamentelor, precum și alte soluții specializate. Activitatea sa se concentrează pe sprijinirea organizațiilor în identificarea expunerilor, gestionarea riscurilor operaționale și protejarea împotriva pierderilor prin programe de asigurare adaptate nevoilor lor de afaceri.
CNA Insurance Customer Service Specialist, Hybrid in Lake Mary
Assist CNA insurance customers, agents, and brokers by phone, email, and within applications. Track issues and guide them through timely resolution.
Descriere
- Respond to calls and written emails within required timeframes.
- Record and update issues using logs or other tracking tools.
- Help users navigate applications.
- Assist customers, agents, and brokers across the United States.
- Report to a supervisor or higher-level manager.
- Provide efficient service and follow issues through to timely resolution.
Cerințe
- High school diploma, GED, or equivalent experience.
- At least one year of relevant experience is typically expected.
- Strong written, verbal, and interpersonal communication, including professional phone etiquette.
- Ability to work with internal and external customers at all levels.
- Strong analytical ability, independence, and initiative in identifying and resolving problems.
- Proficiency with Microsoft Office and other business software.
- Strong organization, multitasking, and work-prioritization skills.
- General understanding of the insurance industry.
- Ability to act promptly and deliver excellent service.
- Ability to build strong relationships and work collaboratively as part of a team.
- Professional communication and reliable follow-up.
- Ability to adopt and use current and new technology effectively.
- Ability to work within the United States.
Beneficii
- A comprehensive, competitive benefits package.
- Benefits for employees and family members that support physical, financial, emotional, and social well-being.
- Reasonable accommodations during recruitment for qualified individuals with disabilities.