CNA Insurance qurilish, sog‘liqni saqlash, ishlab chiqarish, moliyaviy xizmatlar va ko‘chmas mulk kabi turli sohalardagi bizneslarga xizmat ko‘rsatuvchi global tijoriy sug‘urta kompaniyasidir. 1897-yilda tashkil etilgan kompaniya tijoriy sug‘urtani risklarni boshqarish va zararlarning oldini olish bo‘yicha tajriba bilan birlashtiradi. Uning sug‘urta qamrovi mulk, baxtsiz hodisalar, tijoriy avtomobillar, kiberjavobgarlik, umumiy javobgarlik, xodimlarni ishlab chiqarishdagi baxtsiz hodisalardan sug‘urtalash, boshqaruv va professional javobgarlik, uskunalarning buzilishi hamda boshqa maxsus yechimlarni o‘z ichiga oladi. Kompaniya tashkilotlarga xavflarni aniqlash, operatsion risklarni boshqarish va biznes ehtiyojlariga moslashtirilgan sug‘urta dasturlari orqali yo‘qotishlardan himoyalanishda yordam berishga e’tibor qaratadi.
CNA Insurance Customer Service Specialist, Hybrid in Lake Mary
Assist CNA insurance customers, agents, and brokers by phone, email, and within applications. Track issues and guide them through timely resolution.
Tavsif
- Respond to calls and written emails within required timeframes.
- Record and update issues using logs or other tracking tools.
- Help users navigate applications.
- Assist customers, agents, and brokers across the United States.
- Report to a supervisor or higher-level manager.
- Provide efficient service and follow issues through to timely resolution.
Talablar
- High school diploma, GED, or equivalent experience.
- At least one year of relevant experience is typically expected.
- Strong written, verbal, and interpersonal communication, including professional phone etiquette.
- Ability to work with internal and external customers at all levels.
- Strong analytical ability, independence, and initiative in identifying and resolving problems.
- Proficiency with Microsoft Office and other business software.
- Strong organization, multitasking, and work-prioritization skills.
- General understanding of the insurance industry.
- Ability to act promptly and deliver excellent service.
- Ability to build strong relationships and work collaboratively as part of a team.
- Professional communication and reliable follow-up.
- Ability to adopt and use current and new technology effectively.
- Ability to work within the United States.
Imtiyozlar
- A comprehensive, competitive benefits package.
- Benefits for employees and family members that support physical, financial, emotional, and social well-being.
- Reasonable accommodations during recruitment for qualified individuals with disabilities.