CNA Insurance ir globāls komerciālais apdrošinātājs, kas apkalpo dažādu nozaru uzņēmumus, tostarp būvniecības, veselības aprūpes, ražošanas, finanšu pakalpojumu un nekustamā īpašuma uzņēmumus. Uzņēmums dibināts 1897. gadā, un tas apvieno uzņēmējdarbības apdrošināšanu ar riska pārvaldības un zaudējumu novēršanas pieredzi. Tā piedāvātais segums ietver īpašuma apdrošināšanu, civiltiesiskās atbildības apdrošināšanu, komerctransporta apdrošināšanu, kiberrisku atbildības apdrošināšanu, vispārējās atbildības apdrošināšanu, darbinieku kompensācijas apdrošināšanu, vadības un profesionālās atbildības apdrošināšanu, aprīkojuma bojājumu apdrošināšanu un citus specializētus risinājumus. Uzņēmums palīdz organizācijām apzināt riskus, pārvaldīt darbības riskus un aizsargāties pret zaudējumiem, izmantojot to uzņēmējdarbības vajadzībām pielāgotas apdrošināšanas programmas.
CNA Insurance Customer Service Specialist, Hybrid in Lake Mary
Assist CNA insurance customers, agents, and brokers by phone, email, and within applications. Track issues and guide them through timely resolution.
Apraksts
- Respond to calls and written emails within required timeframes.
- Record and update issues using logs or other tracking tools.
- Help users navigate applications.
- Assist customers, agents, and brokers across the United States.
- Report to a supervisor or higher-level manager.
- Provide efficient service and follow issues through to timely resolution.
Prasības
- High school diploma, GED, or equivalent experience.
- At least one year of relevant experience is typically expected.
- Strong written, verbal, and interpersonal communication, including professional phone etiquette.
- Ability to work with internal and external customers at all levels.
- Strong analytical ability, independence, and initiative in identifying and resolving problems.
- Proficiency with Microsoft Office and other business software.
- Strong organization, multitasking, and work-prioritization skills.
- General understanding of the insurance industry.
- Ability to act promptly and deliver excellent service.
- Ability to build strong relationships and work collaboratively as part of a team.
- Professional communication and reliable follow-up.
- Ability to adopt and use current and new technology effectively.
- Ability to work within the United States.
Priekšrocības
- A comprehensive, competitive benefits package.
- Benefits for employees and family members that support physical, financial, emotional, and social well-being.
- Reasonable accommodations during recruitment for qualified individuals with disabilities.