GoodRx
GoodRx
GoodRx helps people in the United States compare prescription drug prices at nearby pharmacies and find discounts and coupons that can lower their costs. Its platform focuses on making medication pricing easier to navigate for consumers. GoodRx’s work brings together consumer technology and prescription affordability, providing context for candidates exploring roles at the company.

Senior Account Manager, Client Success

Lead pharmaceutical and agency client campaigns at GoodRx, a U.S. prescription savings platform. Grow and renew accounts while improving campaign results and strengthening client relationships.

Opis

  • Manage strategic relationships with leading pharmaceutical and agency clients.
  • Maintain client satisfaction and renewals through reliable delivery of high-impact campaigns.
  • Grow contracts through proactive account management and partnership with Sales.
  • Coordinate with Business Intelligence, Advertising Operations, Product Management, and Marketing to shape client solutions.
  • Partner with an Account Associate and delegate work to support smooth delivery and positive client outcomes.
  • Oversee campaign implementation and keep stakeholders on schedule and aligned with client expectations.
  • Review monthly program results, demonstrate return on investment, and share insights tied to client goals.
  • Lead quarterly business reviews for top accounts, presenting results, strategic guidance, and optimization options.
  • Plan account growth, renewals, and expansion with Sales in internal planning sessions.
  • Use program insights and customer feedback with Sales to identify and pursue lead-generation opportunities.
  • Contribute to new business and organic account growth through upselling and optimization.
  • Coordinate regulatory review submissions with clients and agency partners.
  • Guide the development of visual program examples using the enterprise content management system.
  • Track industry developments, digital marketing practices, and pharmaceutical regulatory requirements.

Zahteve

  • Bring at least five years of professional experience in pharmaceutical client and account management.
  • Communicate clearly in writing and conversation.
  • Build and maintain strong professional relationships.
  • Pay close attention to detail.
  • Understand pharmaceutical regulatory review processes, including MLR or PRC.
  • Use analytics and data to shape a compelling value proposition.
  • Apply critical thinking and creative problem-solving to new challenges.
  • Show strong curiosity about healthcare technology.
  • Have experience with CRM software such as Salesforce.
  • Have experience with project management tools such as JIRA or TaskRay.
  • Review and follow company safety and security policies and procedures.
  • Remain alert to security risks, including phishing attempts.
  • Raise security concerns proactively with the Security Team.

Ugodnosti

  • Annual cash bonus or commission opportunities.
  • Annual equity grants for most positions.
  • Medical insurance coverage.
  • Dental insurance coverage.
  • Vision insurance coverage.
  • 401(k) plan with company matching contributions.
  • Employee Stock Purchase Plan.
  • Unlimited vacation.
  • 13 paid holidays.
  • 72 hours of paid sick leave.
  • Mental wellness programs.
  • Financial wellness programs.
  • Fertility benefits.
  • Parental leave.
  • Pet insurance.
  • Supplemental life insurance for employees and dependents.
  • Company-paid short- and long-term disability coverage.
  • Reasonable accommodations for candidates with disabilities.

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