LogoFresh Jobs Ahead
GoodRx
GoodRx
501 – 1.000 Angajați
Sponsor pentru viza H1BAsigurăriConsultanțăLogistică
GoodRx îi ajută pe oamenii din Statele Unite să compare prețurile medicamentelor eliberate pe bază de rețetă la farmaciile din apropiere și să găsească reduceri și cupoane care le pot diminua costurile. Platforma sa urmărește să facă prețurile medicamentelor mai ușor de înțeles pentru consumatori. Activitatea GoodRx reunește tehnologia destinată consumatorilor și accesibilitatea financiară a medicamentelor eliberate pe bază de rețetă, oferind context candidaților care analizează oportunități de angajare în companie.
LinkedIn
Locurile de muncă ale companiei

Senior Account Manager, Client Success

Lead pharmaceutical and agency client campaigns at GoodRx, a U.S. prescription savings platform. Grow and renew accounts while improving campaign results and strengthening client relationships.

USStatele Unite ale Americii
91.000 $ – 145.000 $ / an
RemoteNormă întreagăSeniorLimbă Obligatorie: englezăManager de succes al cliențilorSuccesul clienților

Descriere

  • Manage strategic relationships with leading pharmaceutical and agency clients.
  • Maintain client satisfaction and renewals through reliable delivery of high-impact campaigns.
  • Grow contracts through proactive account management and partnership with Sales.
  • Coordinate with Business Intelligence, Advertising Operations, Product Management, and Marketing to shape client solutions.
  • Partner with an Account Associate and delegate work to support smooth delivery and positive client outcomes.
  • Oversee campaign implementation and keep stakeholders on schedule and aligned with client expectations.
  • Review monthly program results, demonstrate return on investment, and share insights tied to client goals.
  • Lead quarterly business reviews for top accounts, presenting results, strategic guidance, and optimization options.
  • Plan account growth, renewals, and expansion with Sales in internal planning sessions.
  • Use program insights and customer feedback with Sales to identify and pursue lead-generation opportunities.
  • Contribute to new business and organic account growth through upselling and optimization.
  • Coordinate regulatory review submissions with clients and agency partners.
  • Guide the development of visual program examples using the enterprise content management system.
  • Track industry developments, digital marketing practices, and pharmaceutical regulatory requirements.

Cerințe

  • Bring at least five years of professional experience in pharmaceutical client and account management.
  • Communicate clearly in writing and conversation.
  • Build and maintain strong professional relationships.
  • Pay close attention to detail.
  • Understand pharmaceutical regulatory review processes, including MLR or PRC.
  • Use analytics and data to shape a compelling value proposition.
  • Apply critical thinking and creative problem-solving to new challenges.
  • Show strong curiosity about healthcare technology.
  • Have experience with CRM software such as Salesforce.
  • Have experience with project management tools such as JIRA or TaskRay.
  • Review and follow company safety and security policies and procedures.
  • Remain alert to security risks, including phishing attempts.
  • Raise security concerns proactively with the Security Team.

Beneficii

  • Annual cash bonus or commission opportunities.
  • Annual equity grants for most positions.
  • Medical insurance coverage.
  • Dental insurance coverage.
  • Vision insurance coverage.
  • 401(k) plan with company matching contributions.
  • Employee Stock Purchase Plan.
  • Unlimited vacation.
  • 13 paid holidays.
  • 72 hours of paid sick leave.
  • Mental wellness programs.
  • Financial wellness programs.
  • Fertility benefits.
  • Parental leave.
  • Pet insurance.
  • Supplemental life insurance for employees and dependents.
  • Company-paid short- and long-term disability coverage.
  • Reasonable accommodations for candidates with disabilities.

Locuri de muncă similare

Hostaway

Senior Customer Success Manager, North America (Remote)

Hostaway
51 – 200 Angajați
ConsultanțăLogisticăOspitalitate
USStatele Unite ale AmericiiALAlabamaAZArizonaFLFloridaILIllinoisMAMassachusettsMNMinnesotaMOMissouriNJNew JerseyNCCarolina de NordSCCarolina de SudTNTennesseeTXTexasRemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăManager de succes al cliențilorSuccesul clienților

Guide North American property managers as they adopt Hostaway’s AI-powered vacation rental platform. Own onboarding, account health, renewals, retention, and customer education across SaaS accounts.

Deschide
Samsara

Customer Success Manager II, Scale Programs

Samsara
1.001 – 5.000 Angajați
Sponsor pentru viza H1BAsistență medicalăConstrucțiiLogistică
USStatele Unite ale Americii
125.902 $ – 190.440 $ / an
RemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăManager de succes al cliențilorSuccesul clienților
IoT

Lead Samsara’s US Scale Customer Success team, shaping retention, renewals, expansion, and product adoption across a large customer portfolio. Build AI-enabled engagement programs and develop customer success managers.

Deschide
The Cigna Group

Senior Director of Client Success, MDLIVE

The Cigna Group
Asigurare de sănătateAsistență medicalăProduse farmaceutice
USStatele Unite ale AmericiiFLFloridaMOMissouriPAPennsylvaniaTNTennesseeTXTexasRemoteNormă întreagăSeniorLimbă Obligatorie: englezăManager de succes al cliențilorSuccesul clienților

Lead strategic client success for MDLIVE virtual healthcare, driving retention, renewals, and growth. Build executive relationships with clients while working remotely from designated U.S. states.

Deschide
TalkNY Therapy

Client Success Specialist, Afternoon Shift — TalkNY Therapy (Remote, New York)

TalkNY Therapy
51 – 200 Angajați
Asistență medicalăB2C
USStatele Unite ale AmericiiNYNew York
24 $ / oră
RemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăManager de succes al cliențilorSuccesul clienților

Coordinate teletherapy scheduling and support clients and therapists at TalkNY Therapy. Cover afternoon, evening, and weekend hours, handling calls, follow-ups, and urgent requests.

Deschide
SmartLab Learning

Remote Customer Success Manager, K–12 EdTech

SmartLab Learning
11 – 50 Angajați
Educație
USStatele Unite ale AmericiiILIllinoisMIMichigan
65.000 $ – 85.000 $ / an
RemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăManager de succes al cliențilorSuccesul clienților

Guide U.S. K–12 schools through onboarding and adoption of SmartLab STEM programs, while managing renewals and account growth. Build educator relationships, track outcomes and usage, and support customer advocacy in a remote role.

Deschide
Hire Overseas

Internal Customer Success Manager

Hire Overseas
1 – 10 Angajați
ConsultanțăLogisticăMarketing
USStatele Unite ale AmericiiCOColoradoMAMassachusettsMIMichiganOHOhioTXTexasUTUtahRemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăManager de succes al cliențilorSuccesul clienților

Manage client relationships and candidate placements for Hire Overseas, an offshore staffing platform. Build retention, repeat hiring, reviews, and referrals through responsive account support.

Deschide