Remote
Remote
1001 – 5000 Zaposleni
B2BKadrovska tehnologijaSaaS
Remote je globalno podjetje za kadrovsko tehnologijo in B2B SaaS, ki organizacijam pomaga zaposlovati in plačevati ljudi prek meja. Njegova platforma združuje storitve delodajalca, vpisanega v evidenco, globalnega obračuna plač, pogodbenega delodajalca, vpisanega v evidenco, upravljanja pogodbenih sodelavcev, PEO, preselitev, ugodnosti in skladnosti za zagonska podjetja, srednje velika podjetja in velike družbe. Remote svojo infrastrukturo za zaposlovanje upravlja z lastnimi pravnimi ekipami, ekipami za obračun plač in skladnost ter podpira integracije prek REST API-jev, spletnih kavljev, CLI-ja in povezav MCP za agente umetne inteligence. Platforma podjetja ima certifikata SOC 2 Type II in ISO 27001 ter služi ekipam, ki po vsem svetu gradijo porazdeljene delovne sile.

Remote Customer Support Representative

Answer customer questions and resolve routine concerns through email, phone, video, and web platforms. Keep clear records and follow up on open requests.

Opis

  • Reply to customer messages and calls
  • Collect details about each request
  • Give accurate answers and instructions
  • Guide customers through online processes
  • Research answers when needed
  • Resolve routine customer concerns
  • Arrange further assistance when needed
  • Keep clear records of customer communications
  • Track requests that need follow-up
  • Share timely updates on request status
  • Deliver courteous, consistent service

Zahteve

  • Demonstrated customer service ability
  • Professional communication skills
  • Strong listening and problem-solving abilities
  • Well-organized approach to work
  • Careful attention to detail
  • Basic computer skills
  • Comfort using virtual communication tools
  • Ability to learn online platforms
  • Reliable and responsive work habits
  • Virtual support experience is helpful but not essential

Ugodnosti

  • Flexible scheduling
  • Training provided
  • Ongoing guidance, resources, and learning opportunities
  • Opportunities to build virtual communication and customer service skills
  • Remote work environment

Sorodna delovna mesta