IT Talent Acquisition Specialist
Artemys
Recruit IT infrastructure professionals for Artemys, a digital transformation company. Lead sourcing and hiring while contributing to employer branding initiatives.
Open
Remote is a global HR technology and B2B SaaS company that helps organizations employ and pay people across borders. Its platform brings together Employer of Record, global payroll, Contractor of Record, contractor management, PEO, relocation, benefits, and compliance services for startups, mid-market businesses, and enterprises. Remote operates its employment infrastructure with in-house legal, payroll, and compliance teams, and supports integrations through REST APIs, webhooks, a CLI, and MCP connections for AI agents. The company’s platform is SOC 2 Type II and ISO 27001 certified, serving teams building distributed workforces worldwide.
Remote Customer Support Representative
Answer customer questions and resolve routine concerns through email, phone, video, and web platforms. Keep clear records and follow up on open requests.
Description
- Reply to customer messages and calls
- Collect details about each request
- Give accurate answers and instructions
- Guide customers through online processes
- Research answers when needed
- Resolve routine customer concerns
- Arrange further assistance when needed
- Keep clear records of customer communications
- Track requests that need follow-up
- Share timely updates on request status
- Deliver courteous, consistent service
Requirements
- Demonstrated customer service ability
- Professional communication skills
- Strong listening and problem-solving abilities
- Well-organized approach to work
- Careful attention to detail
- Basic computer skills
- Comfort using virtual communication tools
- Ability to learn online platforms
- Reliable and responsive work habits
- Virtual support experience is helpful but not essential
Benefits
- Flexible scheduling
- Training provided
- Ongoing guidance, resources, and learning opportunities
- Opportunities to build virtual communication and customer service skills
- Remote work environment
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