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Odpri
Cencora deluje na področjih zdravstva, logistike in svetovanja ter podpira dobavo zdravil in zdravstvenih rešitev za ljudi in živali. Na podlagi zapuščine družbe AmerisourceBergen podjetje zagotavlja specializirano logistiko in skladiščenje, podporo pri raziskavah zdravil in kliničnem razvoju, storitve komercializacije in dostopa pacientov do zdravljenja ter veleprodajno in specializirano distribucijo. Med njegovimi strankami so farmacevtska podjetja, zdravniške ordinacije, lekarne in zdravstveni sistemi ter organizacije, ki delujejo na področju zdravja živali. Širok operativni model družbe Cencora povezuje izdelke, storitve in strokovno znanje o dobavnih verigah v celotnem zdravstvenem ekosistemu.
Remote Sales Coordinator – North Carolina
Coordinate Cencora’s healthcare sales support and customer account operations remotely in North Carolina. The role covers Salesforce workflows, reporting, onboarding, issue resolution, and process improvements.
Opis
- Coordinate daily sales support for assigned accounts, programs, and business processes.
- Handle requests from a shared inbox and Salesforce queue for customers and sales teams.
- Assist with customer onboarding, audits, reporting, account administration, and related operational work.
- Review reports and transaction issues, investigate their causes, and direct corrective actions to internal teams.
- Work with sales, shared services, operations, IT, suppliers, external partners, and customers to resolve account, data, system, enrollment, and compliance issues.
- Track customer account health and program performance.
- Create and maintain process documentation, work instructions, reports, and support materials.
- Keep internal stakeholders and customers informed; join customer calls and take the lead on them over time.
- Spot inefficient processes and propose improvements that can scale.
- Support training, knowledge sharing, and ongoing guidance for internal users on systems, processes, and program requirements.
Zahteve
- Experience in sales operations, business operations, program coordination, customer support, supply chain support, or a related area.
- Strong working knowledge of Salesforce.
- Intermediate to advanced Excel skills, including reviewing, interpreting, and analyzing reports.
- Working knowledge of Smartsheet is an advantage.
- Strong analytical ability to identify discrepancies, investigate issues, and inform practical business decisions.
- Excellent written and verbal communication, including confidence speaking directly with customers and leading calls as needed.
- Strong organization and attention to detail, with the ability to handle competing priorities and deadlines.
- Experience with administrative processes such as onboarding, audits, reporting, and account maintenance.
- Ability to work across functions and build effective relationships with internal stakeholders and external partners.
- Basic familiarity with GPOs and health licensing requirements is preferred.
- Experience in pharmaceutical, healthcare, logistics, or another regulated setting is helpful but not required.
Ugodnosti
- Medical, dental, and vision coverage
- Backup dependent care
- Adoption assistance
- Infertility coverage
- Family-building support
- Behavioral health services
- Paid parental leave
- Paid caregiver leave
- Training programs
- Professional development resources
- Mentorship programs
- Employee resource groups
- Volunteer activities
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