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Advantage TeleMessaging, Inc.
11 – 50 Zaposleni
LogistikaSvetovanjeZdravstveno varstvo
Advantage TeleMessaging, Inc. provides round-the-clock call center and answering services, including live virtual receptionist support, appointment scheduling, secure HIPAA-compliant messaging, patient engagement, and digital and alphanumeric paging. Its telemessaging services support organizations across healthcare and other sectors, from hospitals and medical practices to corporations, real estate firms, and event planners. The company highlights tailored business support, ATSI Gold certification, and continuity of care for after-hours communications.
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Delovna mesta v podjetju

Remote Bilingual Customer Service Agent (English and Spanish)

Handle calls and relay messages for Advantage TeleMessaging’s nationwide answering service. Support English- and Spanish-speaking callers remotely.

USZdružene države AmerikeFLFloridaMDMarylandPAPensilvanijaVAVirginijaWVZahodna Virginija
15 $ / ura
Na daljavoPolni delovni časSrednja ravenSeniorZahtevani Jezik: angleščinaZahtevani Jezik: španščinaPodpora strankam

Opis

  • Answer incoming calls professionally for a range of businesses
  • Record accurate messages and relay information clearly
  • Support callers with empathy and professionalism
  • Enter information into company systems while speaking with callers
  • Communicate effectively with colleagues and supervisors
  • Make each caller’s experience positive
  • Serve businesses across the United States and Canada

Zahteve

  • Speak and write fluently in English and Spanish
  • Demonstrate strong customer service skills
  • Communicate clearly and professionally
  • Maintain a friendly, polished phone manner
  • Be dependable and punctual
  • Have strong spelling and typing skills
  • Multitask comfortably while handling calls
  • Work effectively as part of a team
  • Have a separate, quiet workspace without noise or distractions
  • Use a high-speed wired internet connection; Wi-Fi is not accepted
  • Be flexible to work the required schedule
  • Work one weekend shift each week
  • Be available during holidays
  • Pass a pre-employment drug screening and background check
  • Previous call center or answering service experience is preferred

Ugodnosti

  • Stable full-time work
  • Weekly pay by direct deposit
  • Work-from-home convenience
  • Supportive team environment
  • Company-provided equipment
  • Medical, dental, and vision insurance
  • Telemedicine coverage
  • Flexible Spending Accounts (Section 125 plans)
  • 401(k) plan
  • Paid time off
  • Attendance bonus of an additional $2 per hour after 90 days

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