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Advantage TeleMessaging, Inc.
11 – 50 Angajați
Asistență medicalăConsultanțăLogistică
Advantage TeleMessaging, Inc. oferă servicii de call center și preluare a apelurilor non-stop, inclusiv asistență live prin recepționer virtual, programarea întâlnirilor, mesagerie securizată conformă cu HIPAA, comunicare cu pacienții și servicii de paging digital și alfanumeric. Serviciile sale de telemesagerie sprijină organizații din domeniul sănătății și din alte sectoare, de la spitale și cabinete medicale până la companii, firme imobiliare și organizatori de evenimente. Compania evidențiază sprijinul pentru afaceri adaptat nevoilor acestora, certificarea ATSI Gold și continuitatea îngrijirii prin comunicarea în afara programului.
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Locurile de muncă ale companiei

Remote Bilingual Customer Service Agent (English and Spanish)

Handle calls and relay messages for Advantage TeleMessaging’s nationwide answering service. Support English- and Spanish-speaking callers remotely.

USStatele Unite ale AmericiiFLFloridaMDMarylandPAPennsylvaniaVAVirginiaWVVirginia de Vest
15 $ / oră
RemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăLimbă Obligatorie: spaniolăAsistență clienți

Descriere

  • Answer incoming calls professionally for a range of businesses
  • Record accurate messages and relay information clearly
  • Support callers with empathy and professionalism
  • Enter information into company systems while speaking with callers
  • Communicate effectively with colleagues and supervisors
  • Make each caller’s experience positive
  • Serve businesses across the United States and Canada

Cerințe

  • Speak and write fluently in English and Spanish
  • Demonstrate strong customer service skills
  • Communicate clearly and professionally
  • Maintain a friendly, polished phone manner
  • Be dependable and punctual
  • Have strong spelling and typing skills
  • Multitask comfortably while handling calls
  • Work effectively as part of a team
  • Have a separate, quiet workspace without noise or distractions
  • Use a high-speed wired internet connection; Wi-Fi is not accepted
  • Be flexible to work the required schedule
  • Work one weekend shift each week
  • Be available during holidays
  • Pass a pre-employment drug screening and background check
  • Previous call center or answering service experience is preferred

Beneficii

  • Stable full-time work
  • Weekly pay by direct deposit
  • Work-from-home convenience
  • Supportive team environment
  • Company-provided equipment
  • Medical, dental, and vision insurance
  • Telemedicine coverage
  • Flexible Spending Accounts (Section 125 plans)
  • 401(k) plan
  • Paid time off
  • Attendance bonus of an additional $2 per hour after 90 days

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