Manulife
Manulife
Manulife je mednarodna družba za finančne storitve s sedežem v Kanadi, ki deluje na področjih zavarovalništva, zdravstvenega varstva, upravljanja premoženja, naložb in pokojninskega načrtovanja. Njeni izdelki in storitve strankam v Severni Ameriki, Aziji in Evropi pomagajo pri upravljanju dolgoročnih finančnih potreb ter potreb, povezanih z zdravjem. Z veliko globalno delovno silo in poslovanjem na številnih trgih Manulife zaposluje na področjih poslovanja, tehnologije, financ, zavarovalništva in v ekipah, osredotočenih na stranke. Družba poudarja tudi trajnost in vključujočo delovno kulturo.

Bilingual Associate Manager, CAF Disability Claims

Lead and develop Case Managers handling long-term disability claims for Canadian Armed Forces veterans at Manulife. Coach the team and improve case management outcomes.

Opis

  • Lead and develop a team of Case Managers.
  • Oversee workflow, performance, and staffing.
  • Encourage effective disability and case management practices.
  • Advise on complex claims and technical matters.
  • Review case quality and identify ways to improve continuously.
  • Build relationships with plan members and internal and external partners.
  • Advance business, service, and client outcomes.

Zahteve

  • At least 2–3 years of experience supervising or leading people.
  • Strong understanding of Group Disability claims, adjudication, and case management.
  • Fluency in both English and French is required.
  • Experience coaching, mentoring, training, and developing employees.
  • Strong knowledge of medical terminology and functional abilities.
  • Strong analytical, problem-solving, and decision-making skills.
  • Ability to balance multiple priorities in a fast-paced, results-focused setting.
  • Strong interpersonal, influencing, negotiation, and relationship-building skills.
  • Post-secondary education, preferably in health sciences.
  • Proficiency in Microsoft Word, Excel, and Outlook.
  • Familiarity with Manulife LTD case management processes is an asset.
  • Experience managing CAF LTD claims is an asset.
  • Previous experience with Group Disability Claims is an asset.
  • Experience managing health-related absences is an asset.
  • Relevant insurance courses or professional designations are an asset.

Ugodnosti

  • Flexible working arrangements.
  • Support for learning and career development.
  • Health insurance.
  • Dental insurance.
  • Mental health coverage.
  • Vision insurance.
  • Short- and long-term disability insurance.
  • Life and accidental death and dismemberment insurance.
  • Adoption and surrogacy benefits.
  • Wellness benefits.
  • Employee and family assistance plans.
  • Retirement savings plans.
  • Pension.
  • Global employee share ownership plan with employer matching contributions.
  • Financial education and counseling resources.
  • Paid holidays, vacation, personal days, and sick days.
  • Statutory leaves of absence.
  • Incentive programs and compensation based on business and individual performance.

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