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Traba
Traba
11 – 50 Zaposleni
Sponzor vizuma H1BHrana in pijačaLogistikaSvetovanje
Traba je podjetje za industrijsko zaposlovanje, ki podjetjem v logistiki, živilski industriji, industriji pijač in drugih operativno zahtevnih panogah pomaga povezovati se z usposobljenimi delavci. Njegova platforma združuje certificiranje znanj, ujemanje ob podpori umetne inteligence in osebne razgovore za podporo nameščanju delavcev, orodja, kot sta spremljanje izmen v živo in avtomatizirano izdajanje računov, pa delodajalcem pomagajo upravljati kadrovanje tudi po vzpostavitvi povezave. Dejavnost podjetja Traba je še posebej pomembna za ekipe za človeške vire, skladiščno poslovanje in operacije, ki iščejo bolj usklajen pristop k zaposlovanju in zagotavljanju pokritosti izmen.
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Delovna mesta v podjetju

Customer Success Specialist, Philippines (Remote)

Support businesses and workers using Traba’s technology-driven staffing marketplace. Handle workforce issues, scheduling, shift operations, and customer support across the Philippines.

PHFilipiniNa daljavoPolni delovni časJuniorDiploma ni potrebnaZahtevani Jezik: angleščinaUspeh strankVodja uspeha strank

Opis

  • Respond quickly to businesses facing time-sensitive workforce issues
  • Coordinate daily scheduling and shift operations
  • Identify and resolve operational issues proactively
  • Build trusted relationships with businesses and provide tailored solutions
  • Work with internal teams to improve workflows and create standard operating procedures
  • Handle routine customer requests and partner with Business Operations on complex cases
  • Use internal systems to track requests, troubleshoot problems, and help businesses use the Traba platform
  • Work rotating shifts to maintain consistent support as operations expand to 24/7 coverage

Zahteve

  • At least one year of professional experience in customer success, business support, or a similar role at a fast-growing company
  • Ability to manage competing priorities and meet tight deadlines
  • Strong organization and attention to detail
  • Ability to act quickly
  • Proactive problem-solving approach
  • Take ownership of assigned work
  • Enthusiastic attitude
  • Commitment to excellent customer experiences
  • Empathy and care for customers and workers
  • Ability to build relationships and resolve issues
  • Ability to spot inefficiencies and implement practical workflow improvements
  • Ability to manage several tasks under pressure in a fast-paced, ambiguous environment
  • Resilient approach to problem-solving and a growth mindset
  • Excellent written and verbal communication skills
  • Willingness to work rotating schedules, including early mornings, late nights, weekends, and holidays

Ugodnosti

  • Competitive pay and opportunities for career growth and development
  • Flexible work arrangements with rotating shifts, including early mornings, late nights, and weekends
  • Opportunity to help shape a new function at a fast-growing technology company
  • Work with a capable, driven team
  • Equal opportunity employment practices

Sorodna delovna mesta