Traba
Traba
Traba एक औद्योगिक स्टाफिंग कंपनी है, जो लॉजिस्टिक्स, खाद्य और पेय पदार्थों तथा अन्य संचालन-प्रधान क्षेत्रों में काम करने वाले व्यवसायों को योग्य कर्मचारियों से जोड़ती है। इसका प्लेटफ़ॉर्म कौशल प्रमाणपत्रों, AI-सहायता प्राप्त मिलान और व्यक्तिगत साक्षात्कारों को मिलाकर कर्मचारियों की नियुक्ति में मदद करता है। लाइव शिफ्ट निगरानी और स्वचालित बिलिंग जैसे उपकरण नियोक्ताओं को नियुक्ति के बाद स्टाफिंग प्रबंधन में सहायता देते हैं। Traba का काम विशेष रूप से उन HR, वेयरहाउस और संचालन टीमों के लिए उपयोगी है, जो भर्ती और शिफ्ट कवरेज के लिए अधिक समन्वित दृष्टिकोण चाहती हैं।

Customer Success Specialist, Philippines (Remote)

Support businesses and workers using Traba’s technology-driven staffing marketplace. Handle workforce issues, scheduling, shift operations, and customer support across the Philippines.

विवरण

  • Respond quickly to businesses facing time-sensitive workforce issues
  • Coordinate daily scheduling and shift operations
  • Identify and resolve operational issues proactively
  • Build trusted relationships with businesses and provide tailored solutions
  • Work with internal teams to improve workflows and create standard operating procedures
  • Handle routine customer requests and partner with Business Operations on complex cases
  • Use internal systems to track requests, troubleshoot problems, and help businesses use the Traba platform
  • Work rotating shifts to maintain consistent support as operations expand to 24/7 coverage

आवश्यकताएँ

  • At least one year of professional experience in customer success, business support, or a similar role at a fast-growing company
  • Ability to manage competing priorities and meet tight deadlines
  • Strong organization and attention to detail
  • Ability to act quickly
  • Proactive problem-solving approach
  • Take ownership of assigned work
  • Enthusiastic attitude
  • Commitment to excellent customer experiences
  • Empathy and care for customers and workers
  • Ability to build relationships and resolve issues
  • Ability to spot inefficiencies and implement practical workflow improvements
  • Ability to manage several tasks under pressure in a fast-paced, ambiguous environment
  • Resilient approach to problem-solving and a growth mindset
  • Excellent written and verbal communication skills
  • Willingness to work rotating schedules, including early mornings, late nights, weekends, and holidays

लाभ

  • Competitive pay and opportunities for career growth and development
  • Flexible work arrangements with rotating shifts, including early mornings, late nights, and weekends
  • Opportunity to help shape a new function at a fast-growing technology company
  • Work with a capable, driven team
  • Equal opportunity employment practices

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