VELUX
VELUX
VELUX je globalno proizvodno podjetje, osredotočeno na izboljševanje notranjega okolja z dnevno svetlobo in svežim zrakom. Na podlagi več kot 80 let izkušenj njegov izbor izdelkov vključuje strešna okna, modularne strešne svetlobnike, senčila in rešitve za vgradnjo, zasnovane za bolj zdrave in udobne bivalne prostore. VELUX s približno 11.000 zaposlenimi v 35 državah združuje mednarodno delovanje z osredotočenostjo na trajnost, podnebne ukrepe in kakovost notranjega okolja.

Consumer Support Representative

Part-time hybrid role helping consumers choose and use VELUX daylight and ventilation products. Respond to inquiries, recommend solutions, prepare quotes, and assist with sales campaigns.

Opis

  • Guide consumers through their purchasing journey and serve as a key point of contact.
  • Respond to questions about products and orders.
  • Recommend VELUX products suited to customer needs.
  • Prepare customer quotations.
  • Explain how daylight and ventilation can improve homes.
  • Assist with sales campaigns and product launches.
  • Answer basic technical questions.
  • Coordinate with other departments to resolve customer concerns.
  • Build customer relationships and support sales through consultative conversations.

Zahteve

  • Associate degree, or an equivalent combination of education and relevant customer service or sales experience.
  • Clear communication and problem-solving skills.
  • Ability to explain product information clearly to customers.
  • Ability to handle multiple inquiries.
  • Comfort using computer systems and Microsoft Office.
  • Ability to balance customer needs with accuracy and timely follow-up.
  • Call center, sales, SAP, or building-products experience is a plus.
  • Positive, customer-first attitude.
  • Interest in helping people make informed decisions.
  • Employment eligibility is verified through E-Verify.

Sorodna delovna mesta

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Odpri