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FCM administrează un magazin online oficial pentru achiziționarea de produse în aplicație și oferte digitale exclusive. Platforma deservește consumatori din regiuni din întreaga lume, oferindu-le utilizatorilor noi și celor care revin în aplicație o modalitate centralizată de a descoperi și accesa în siguranță conținut conceput pentru a le îmbunătăți experiența în aplicație.
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Senior Manager, Client and Funding Services – Net Zero Acceleration (Ottawa Hybrid)

Lead Green Municipal Fund funding programs serving municipalities across Canada. Manage teams, negotiations, funding performance, client service, and sustainable development initiatives.

CACanadaHibridContractSeniorLimbă Obligatorie: englezăLimbă Obligatorie: francezăPartener al clientuluiVânzări

Descriere

  • Lead strategic planning and management for assigned Green Municipal Fund direct-funding offers
  • Oversee strategic development, systems, communications, due diligence, process controls, and alignment with corporate priorities
  • Align funding products and processes with client needs
  • Broker internal and external agreements and support transformative municipal sustainability opportunities
  • Manage funding and outreach staff through goal-setting, recruitment, development, coaching, performance improvement, evaluations, and terminations
  • Develop and administer innovative funding programs that meet agreement-compliance requirements and business objectives
  • Oversee strategy and annual-plan development with Program Directors
  • Track funding approvals, withdrawals, disbursements, and other performance metrics
  • Facilitate business and legal decisions involving agreement templates and negotiations
  • Oversee quarterly and annual reporting for funding initiatives
  • Monitor funding performance against annual and long-term targets
  • Set objectives aligned with Green Municipal Fund Objectives and Key Results and promote a performance culture
  • Identify service bottlenecks and duplication and recommend Lean-aligned improvements
  • Participate in after-action reviews and process huddles
  • Oversee funding delivery and communications for underserved communities in keeping with Reconciliation, anti-racism, equity, and inclusion principles
  • Coordinate outreach events with CFS, Programs, and Marketing and Communications
  • Monitor pipeline subscriptions, regional balances, and outreach-resource allocation
  • Collect and report client feedback, identify trends, and lead continuous improvement

Cerințe

  • University degree in business administration, finance, engineering, environmental sciences, or a related field
  • At least 10 years of progressive experience in funding programs or project management
  • At least 4 years of experience leading professional teams
  • Demonstrated expertise in project funding
  • Strong understanding of the financial and legal aspects of contract negotiation
  • Experience using Lean or Six Sigma principles to streamline service delivery, reduce waste, and improve client experience
  • Strong people-leadership abilities, including influence, coaching, challenge, motivation, delegation, monitoring, and follow-through
  • Established record of negotiating complex deals
  • Understanding of emerging environmental solutions relevant to the municipal sector
  • Strong knowledge of municipal sustainable-development and environmental public policy, priorities, trends, and delivery mechanisms
  • Strong commitment to client service
  • Exceptional leadership and initiative
  • Exceptional strategic and conceptual thinking
  • Excellent interpersonal, negotiation, conflict-resolution, and influencing skills
  • Excellent judgment and decision-making
  • Excellent verbal and written communication skills, including group presentations
  • Ability to work in both official languages, English and French, is an asset
  • Must live within 80 kilometres of downtown Ottawa
  • Must be authorized to work in Canada

Beneficii

  • Flexible work arrangements supporting productivity and collaboration
  • Summer schedule from July 1 to Labour Day, with seven-hour workdays
  • Fridays off, subject to team and operational requirements
  • Ongoing employee-development support
  • Comprehensive benefits and services supporting employee wellbeing and development
  • Opportunities to travel across Canada and engage with supported communities
  • Modern office space in Ottawa’s ByWard Market and downtown core

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