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SERVPRO
SERVPRO
201 – 500 Angajați
AsigurăriAsistență medicalăLogistică
SERVPRO este o companie de curățenie și restaurare care deservește clienți rezidențiali și comerciali din Statele Unite și Canada. Serviciile sale includ restaurarea daunelor provocate de incendii și apă, remedierea mucegaiului și curățenia generală, susținute de o rețea de peste 2.280 de locații și de un serviciu de intervenție în caz de urgență disponibil non-stop. Fondată în 1967, SERVPRO are specialiști instruiți în restaurare care îi ajută pe clienți să se redreseze și să readucă proprietățile afectate într-o stare utilizabilă după pagube majore.
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SERVPRO Learning Partner

Deliver live and virtual training for SERVPRO franchise and headquarters teams. Build operational capability, reinforce brand standards, and support subject matter experts and major learning events.

USStatele Unite ale AmericiiTNTennesseeLa sediuNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăManager de afiliereMarketing afiliat

Descriere

  • Lead interactive workshops for franchise teams and headquarters employees in person and online.
  • Run practical, scenario-based training aligned with operational standards.
  • Adjust facilitation to learners’ needs while meeting instructional goals and brand standards.
  • Keep current on operational standards, equipment, processes, and best practices.
  • Work with headquarters and franchise subject matter experts to verify content and co-facilitate sessions.
  • Coach subject matter experts and field leaders on facilitation, delivery expectations, and workshop preparation.
  • Help T3 participants deliver consistent, high-quality training that meets operational standards.
  • Organize materials, equipment, and logistics for in-person and virtual workshops.
  • Coordinate schedules, enrollment, and communications with the Field Capability Administrator.
  • Prepare virtual and in-person training spaces for an effective learner experience.
  • Partner with Instructional Design, Learning Experience, Operations, and multimedia teams.
  • Facilitate or provide subject matter expertise at major events, including conventions and summits.

Cerințe

  • Bring 3–5 or more years of experience in training delivery, facilitation, field operations, or capability development.
  • Workshop delivery experience in distributed, franchise, or field-based settings is preferred.
  • A background in the assigned School is strongly preferred.
  • Use virtual training platforms such as Zoom and Teams, along with learning management system environments.
  • Understand instructor-led training content structure and instructional intent.
  • Recognize learner needs and adapt delivery appropriately.
  • Build strong working relationships with franchisees, subject matter experts, and field leaders.
  • Show commitment to continuous improvement and learner success.
  • Travel and work across SERVPRO franchise locations and headquarters.
  • Work standard hours based on a 40-hour workweek.
  • Work additional hours as needed to complete assignments and projects on schedule.
  • Travel up to 50%.

Beneficii

  • Health plan options include medical, vision, and dental coverage.
  • 401(k) plan with company matching.
  • Company profit-sharing plan.
  • Paid time off and paid holidays.
  • Paid parental leave.
  • Access to two on-site fitness rooms at no cost.
  • Employee Assistance Program.
  • Employee Resource Groups.
  • Personal and professional development program.

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