SERVPRO
SERVPRO
SERVPRO एक सफाई और पुनर्स्थापना कंपनी है, जो पूरे संयुक्त राज्य अमेरिका और कनाडा में आवासीय और वाणिज्यिक ग्राहकों को सेवाएं प्रदान करती है। इसकी सेवाओं में आग और पानी से हुई क्षति की पुनर्स्थापना, फफूंद का निवारण और सामान्य सफाई शामिल हैं। इन सेवाओं को 2,280 से अधिक स्थानों के नेटवर्क और चौबीसों घंटे उपलब्ध आपातकालीन सहायता का समर्थन प्राप्त है। 1967 में स्थापित SERVPRO में प्रशिक्षित पुनर्स्थापना विशेषज्ञ कार्यरत हैं, जो गंभीर क्षति के बाद ग्राहकों को प्रभावित संपत्तियों को फिर से उपयोग योग्य स्थिति में लाने और सामान्य स्थिति बहाल करने में सहायता करते हैं।

SERVPRO Learning Partner

Deliver live and virtual training for SERVPRO franchise and headquarters teams. Build operational capability, reinforce brand standards, and support subject matter experts and major learning events.

विवरण

  • Lead interactive workshops for franchise teams and headquarters employees in person and online.
  • Run practical, scenario-based training aligned with operational standards.
  • Adjust facilitation to learners’ needs while meeting instructional goals and brand standards.
  • Keep current on operational standards, equipment, processes, and best practices.
  • Work with headquarters and franchise subject matter experts to verify content and co-facilitate sessions.
  • Coach subject matter experts and field leaders on facilitation, delivery expectations, and workshop preparation.
  • Help T3 participants deliver consistent, high-quality training that meets operational standards.
  • Organize materials, equipment, and logistics for in-person and virtual workshops.
  • Coordinate schedules, enrollment, and communications with the Field Capability Administrator.
  • Prepare virtual and in-person training spaces for an effective learner experience.
  • Partner with Instructional Design, Learning Experience, Operations, and multimedia teams.
  • Facilitate or provide subject matter expertise at major events, including conventions and summits.

आवश्यकताएँ

  • Bring 3–5 or more years of experience in training delivery, facilitation, field operations, or capability development.
  • Workshop delivery experience in distributed, franchise, or field-based settings is preferred.
  • A background in the assigned School is strongly preferred.
  • Use virtual training platforms such as Zoom and Teams, along with learning management system environments.
  • Understand instructor-led training content structure and instructional intent.
  • Recognize learner needs and adapt delivery appropriately.
  • Build strong working relationships with franchisees, subject matter experts, and field leaders.
  • Show commitment to continuous improvement and learner success.
  • Travel and work across SERVPRO franchise locations and headquarters.
  • Work standard hours based on a 40-hour workweek.
  • Work additional hours as needed to complete assignments and projects on schedule.
  • Travel up to 50%.

लाभ

  • Health plan options include medical, vision, and dental coverage.
  • 401(k) plan with company matching.
  • Company profit-sharing plan.
  • Paid time off and paid holidays.
  • Paid parental leave.
  • Access to two on-site fitness rooms at no cost.
  • Employee Assistance Program.
  • Employee Resource Groups.
  • Personal and professional development program.

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