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Heartland Business Systems
Heartland Business Systems
501 – 1.000 Angajați
Asistență medicalăConsultanțăEducație
Heartland Business Systems este un furnizor de servicii de consultanță IT și securitate cibernetică, care ajută organizațiile să coreleze deciziile tehnologice cu prioritățile de afaceri. Serviciile sale includ soluții cloud, gestionarea centrelor de date, servicii IT administrate, dezvoltarea de aplicații, inteligență artificială și analiză de date, precum și evaluări ale riscurilor de securitate cibernetică. HBS colaborează cu clienți din domeniile consultanței, sănătății și educației pentru a-și moderniza operațiunile, a sprijini colaborarea, a îmbunătăți reziliența și a proteja datele, sistemele și oamenii esențiali prin programe tehnologice adaptate nevoilor lor.
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Locurile de muncă ale companiei

Senior Inside Sales Representative at Heartland Business Systems - Springfield, MO (Hybrid)

Support technology sales for established Heartland Business Systems customers in a hybrid senior inside sales role. Manage quotes, customer relationships, sales cycles, coordination, and post-installation support.

USStatele Unite ale AmericiiMOMissouriHibridNormă întreagăSeniorLimbă Obligatorie: englezăVânzăriVânzări interne

Descriere

  • Support Solutions Consultants during sales activities for established accounts
  • Present product offerings, grow sales, and uphold quality and customer service standards
  • Develop lasting consultative relationships with existing customers
  • Collect client and partner details and organize customer meetings and events
  • Help coordinate client projects
  • Prepare quotes and process orders across all service offerings
  • Collect and process customer documentation, including credit applications, signed agreements, labor blocks, and related records
  • Negotiate vendor and manufacturer pricing and discounts when needed
  • Coordinate with Accounting and Solutions Consultants on collections, order questions, service blocks, missing signatures, and related issues
  • Refer persistent or urgent issues to Solutions Consultants
  • Find opportunities within customers’ existing solutions and share them with Solutions Consultants
  • Suggest improvements to sales support processes
  • Work with Inside Sales Representatives and internal Sales, Finance, Engineering, and Service teams
  • Arrange service schedules and product deliveries with internal teams
  • Act as the primary contact for assigned customers and help resolve internal issues
  • Maintain daily customer contact and respond within 2 hours
  • Oversee sales, service, and support activities from quotation through delivery and installation
  • Meet individual and assigned sales-team monthly targets
  • Support customers after installation and confirm that concerns and hardware or software registrations are resolved
  • Resolve complex issues and escalate only the most difficult cases to senior staff
  • Help Solutions Consultants prepare for quarterly business reviews
  • Coach and assist less experienced Inside Sales Representatives
  • Complete other assigned responsibilities

Cerințe

  • Bachelor’s degree or equivalent professional experience
  • At least two years of administrative experience in an inside sales or account specialist position
  • Exceptional attention to detail
  • Capacity and willingness to learn
  • Ability to multitask effectively while managing several projects
  • Proficiency with computers and Microsoft Office applications
  • Results-oriented approach
  • Strong ability to prioritize work
  • Collaborative team mindset
  • Professional and respectful conduct
  • Completion of certifications required by the business unit
  • External hires must complete required certifications within their first 18 months

Beneficii

  • Competitive compensation package that may include bonuses, incentives, commissions, fair wages, retirement plans, and HSA-compatible benefits
  • Opportunities for career growth
  • Community involvement programs
  • Personal development opportunities
  • Employee and family celebrations
  • Green initiatives
  • Paid personal time off
  • Work-life balance
  • Recognition and awards
  • Collaborative, innovative, award-winning team environment

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