Ensemble Health Partners oferă servicii de gestionare a ciclului veniturilor pentru spitale, sisteme de sănătate și grupuri de medici afiliate. Oferta sa integrată combină profesioniști cu experiență și certificați în gestionarea ciclului veniturilor cu tehnologii avansate și inteligență artificială, pentru a ajuta organizațiile din domeniul sănătății să îmbunătățească încasările, să soluționeze refuzurile și plățile insuficiente, să controleze costurile și să creeze o experiență financiară mai consecventă pentru pacienți. Compania colaborează îndeaproape cu organizațiile furnizorilor de servicii medicale pentru a consolida operațiunile financiare și a sprijini creșterea durabilă.
Onsite Financial Counselor – Greenville, SC | Ensemble Health Partners
Support patients with insurance verification, financial assistance, and payment arrangements at Ensemble Health Partners’ Greenville location. The role includes cashiering, account follow-up, and collection of patient liabilities.
Descriere
- Review coverage and collect balances owed by admitted patients, including past-due amounts.
- Gather insurance and financial details to estimate and collect patient responsibilities.
- Work toward daily point-of-service collection targets.
- Contact patients within seven days of discharge when estimated balances remain unpaid.
- Support cashiering, cash reconciliation, and deposits each day.
- Administer flat-rate agreements, bundled services, and self-pay options.
- Keep relevant stakeholders informed about case progress and escalations.
- Coordinate with Case Management and Utilization Management on required regulatory paperwork.
- Track missed collection opportunities and document patient visits or outreach.
- Maintain client and Ensemble work queues, including edits for unbilled accounts.
- Prepare follow-up reports, perform next-day checks, and investigate denial causes.
- Handle payment discussions with patients receiving care in-house.
- Complete consent and paperwork required for registration.
- Escalate estimated balances that remain unpaid to the CFO.
- Support eligibility staff with insurance checks, Medicaid and charity applications, payer searches, self-pay coverage inquiries, and coordination-of-benefits guidance.
- Process daily queues to complete, update, and resolve unbilled accounts.
Cerințe
- Bring 1–3 years of customer service experience.
- Be curious and receptive to innovation, including AI.
- Have a high school diploma or GED.
- Earn the company-paid CRCR certification within nine months of hire.
- Have a basic understanding of Medicare and Medicaid benefits.
- Have a basic understanding of Labor & Delivery benefits.
- Understand and explain explanations of benefits (EOBs).
- Have a basic understanding of grants and research.
- Have a basic understanding of Black Lung qualification.
- Have a basic understanding of COBRA benefits.
- Have a basic understanding of Healthcare Sharing Ministry coverage.
- Have a basic understanding of billing and back-end processes.
- Have a basic understanding of the DEERS process.
- Live in the United States and be authorized to work there.
Beneficii
- Bonus incentives.
- Paid certifications.
- Tuition reimbursement.
- Comprehensive benefits.
- Career advancement opportunities.
- Healthcare, time-off, retirement, and well-being programs.
- Professional certification relevant to the associate’s field.
- Quarterly and annual incentive programs.