Kantar
Kantar
Kantar este o companie globală de consultanță și analiză a datelor, care ajută organizațiile să ia decizii mai bune cu privire la consumatori, mărci și piețe. Activitatea sa combină cercetarea, analiza, produsele tehnologice și platformele digitale în domenii precum strategia de brand, comportamentul consumatorilor, eficiența creativă și experiența clienților. Kantar sprijină organizații din sectoare precum industria auto, bunurile de larg consum, energia, serviciile financiare, media, comerțul cu amănuntul și tehnologia, oferind îndrumare bazată pe dovezi pentru creștere, inovare și îmbunătățirea performanței mărcilor. Cu aproximativ 28.000 de angajați care lucrează pe piețe din întreaga lume, Kantar reunește expertiză în marketing, consultanță și media pentru a transforma datele complexe despre audiențe și piețe în informații practice pentru afaceri.

Senior Director, Client Service

Lead custom brand research, strategic client relationships, and $2.5M–$5M revenue portfolios at Kantar. The role combines research delivery, business growth, client leadership, and team management.

Descriere

  • Direct end-to-end custom research studies for strategic local and global clients
  • Apply study solutions to generate business insights while coordinating multiple project teams
  • Produce analyses focused on specific business issues
  • Strengthen client relationships through high-impact deliverables and meaningful engagement
  • Support business growth at Kantar
  • Oversee a revenue portfolio of $2.5M–$5M
  • Ensure Brand Performance work is delivered profitably
  • Support new business development to retain and expand the book of business
  • Independently scope and price engagements and prepare statements of work
  • Manage small and midsize accounts while overseeing complex, high-demand relationships
  • Resolve client questions and requests while managing expectations, deadlines, and status communication
  • Design research and uphold junior staff delivery quality from survey design and sampling specifications through final deliverables
  • Apply client service standards that strengthen satisfaction
  • Create insightful, narrative-driven reports
  • Present findings to clients and lead client meetings
  • Establish and manage independent client relationships
  • Supervise 1–2 direct reports while supporting utilization targets and Brand Performance objectives
  • Coach and provide feedback to account teams and direct reports
  • Support strategic initiatives including Blueprint, +1 and cross-sell strategy, and SPARK
  • Help advance Brand Performance team culture and organizational objectives

Cerințe

  • At least 7 years managing high-volume quantitative research studies and proactively delivering agreed KPIs with clients
  • At least 1 year of people-management experience
  • Bachelor’s degree in marketing, social sciences, or a related field
  • A master’s degree is preferred
  • Demonstrated analytical ability and storytelling skills, including turning data into clear insights
  • A record of improving client outcomes and influencing client decisions
  • Excellent written and verbal communication with internal and external clients
  • Strong logical reasoning and problem-solving abilities
  • Demonstrated relationship-building skills that improve internal and external customer satisfaction
  • Curiosity, initiative, and comfort working through ambiguity

Beneficii

  • Medical plans offering comprehensive and affordable coverage across a range of health services
  • Health Savings Account and flexible spending account options
  • Dental, vision, and additional benefits for varied healthcare needs
  • Wellness program
  • 401(k) plan with company match
  • Tuition reimbursement
  • Commuter benefits
  • Unlimited paid time off
  • Flexible working approach
  • Performance-based pay culture
  • Career development opportunities
  • Mental health and wellbeing support

Locuri de muncă similare

MDY Contact Center

Remote Customer Service Representative – Claro Peru | MDY Contact Center

MDY Contact Center
5.001 – 10.000 Angajați
CălătoriiLogisticăMarketing

MDY Contact Center is hiring a full-time remote customer service representative to support Claro Peru customers. The role involves handling inbound calls and resolving inquiries without sales responsibilities.

Deschide
Innovatrics

Senior Solution Delivery Engineer – Biometric Solutions, Morocco Hybrid

Innovatrics

Lead the design, migration and delivery of Innovatrics biometric solutions for identity, border, justice and enterprise customers. This hybrid Morocco role combines engineering, customer training and technical implementation.

Deschide
General Dynamics Information Technology

VMware Engineer with TS/SCI and Polygraph Clearance

General Dynamics Information Technology

Designs and operates secure VMware virtualization environments for General Dynamics Information Technology’s U.S. government customers. This full-time onsite role supports vSphere infrastructure, systems engineering, automation, and operations in Maryland or Virginia.

Deschide
Ellison Institute of Technology Oxford

Forward-Deployed Data Engineer – Oxford Hybrid

Ellison Institute of Technology Oxford

Build reproducible biological data pipelines as a Forward-Deployed Data Engineer at the Ellison Institute of Technology Oxford. Support AI, robotics, and life-science research by turning scientific data into practical resources.

Deschide
Family Care Network, Inc.

Bilingual ECM Case Manager – San Luis Obispo Hybrid

Family Care Network, Inc.
51 – 200 Angajați
CaritateImpact socialNonprofit

Coordinate medical, behavioral health, and social services as an ECM Case Manager. Support children, adults, and families across California’s Central Coast through FCNI’s trauma-informed nonprofit programs.

Deschide
Vision33

SAP Business One Delivery Manager (Bilingual) – Canada Remote

Vision33

Lead SAP Business One implementation delivery at Vision33, a global cloud ERP and business transformation partner. Oversee delivery performance, team leadership, and commercial results across Eastern Canada.

Deschide
Cisco

Senior Business Development Manager, Splunk National Security — Cisco

Cisco

Lead strategic business development and capture efforts for Cisco and Splunk cybersecurity, analytics, and AI solutions supporting U.S. National Security programs. Shape federal opportunities across Intelligence Community and classified government accounts.

Deschide
General Dynamics Information Technology

Business Intelligence Developer – United States Remote

General Dynamics Information Technology

Develop dashboards, reporting, predictive analytics, and AI/ML capabilities for GDIT’s cloud-based federal court modernization program. Help deliver governed, compliant analytics that support operational decision-making.

Deschide
Cisco

Finance Analyst - Cisco Splunk (Remote, United States)

Cisco

Support Cisco’s Splunk Product Organization with OPEX planning, forecasting, reporting, and expense analysis. Model headcount costs and help Engineering leaders make informed investment decisions.

Deschide