Kantar
Kantar
Kantar एक वैश्विक डेटा इनसाइट्स और कंसल्टिंग कंपनी है, जो संगठनों को उपभोक्ताओं, ब्रांडों और बाजारों के बारे में बेहतर निर्णय लेने में मदद करती है। इसका काम ब्रांड रणनीति, उपभोक्ता व्यवहार, क्रिएटिव प्रभावशीलता और ग्राहक अनुभव जैसे क्षेत्रों में अनुसंधान, एनालिटिक्स, प्रौद्योगिकी उत्पादों और डिजिटल प्लेटफ़ॉर्म को एक साथ लाता है। Kantar ऑटोमोटिव, उपभोक्ता पैकेज्ड वस्तुओं, ऊर्जा, वित्तीय सेवाओं, मीडिया, रिटेल और प्रौद्योगिकी सहित क्षेत्रों में संगठनों का समर्थन करती है तथा विकास, नवाचार और बेहतर ब्रांड प्रदर्शन के लिए साक्ष्य-आधारित मार्गदर्शन प्रदान करती है। वैश्विक बाजारों में काम करने वाले लगभग 28,000 सहकर्मियों के साथ Kantar मार्केटिंग, कंसल्टिंग और मीडिया की विशेषज्ञता को जोड़कर जटिल ऑडियंस और बाजार डेटा को व्यावहारिक व्यावसायिक अंतर्दृष्टि में बदलती है।

Senior Director, Client Service

Lead custom brand research, strategic client relationships, and $2.5M–$5M revenue portfolios at Kantar. The role combines research delivery, business growth, client leadership, and team management.

विवरण

  • Direct end-to-end custom research studies for strategic local and global clients
  • Apply study solutions to generate business insights while coordinating multiple project teams
  • Produce analyses focused on specific business issues
  • Strengthen client relationships through high-impact deliverables and meaningful engagement
  • Support business growth at Kantar
  • Oversee a revenue portfolio of $2.5M–$5M
  • Ensure Brand Performance work is delivered profitably
  • Support new business development to retain and expand the book of business
  • Independently scope and price engagements and prepare statements of work
  • Manage small and midsize accounts while overseeing complex, high-demand relationships
  • Resolve client questions and requests while managing expectations, deadlines, and status communication
  • Design research and uphold junior staff delivery quality from survey design and sampling specifications through final deliverables
  • Apply client service standards that strengthen satisfaction
  • Create insightful, narrative-driven reports
  • Present findings to clients and lead client meetings
  • Establish and manage independent client relationships
  • Supervise 1–2 direct reports while supporting utilization targets and Brand Performance objectives
  • Coach and provide feedback to account teams and direct reports
  • Support strategic initiatives including Blueprint, +1 and cross-sell strategy, and SPARK
  • Help advance Brand Performance team culture and organizational objectives

आवश्यकताएँ

  • At least 7 years managing high-volume quantitative research studies and proactively delivering agreed KPIs with clients
  • At least 1 year of people-management experience
  • Bachelor’s degree in marketing, social sciences, or a related field
  • A master’s degree is preferred
  • Demonstrated analytical ability and storytelling skills, including turning data into clear insights
  • A record of improving client outcomes and influencing client decisions
  • Excellent written and verbal communication with internal and external clients
  • Strong logical reasoning and problem-solving abilities
  • Demonstrated relationship-building skills that improve internal and external customer satisfaction
  • Curiosity, initiative, and comfort working through ambiguity

लाभ

  • Medical plans offering comprehensive and affordable coverage across a range of health services
  • Health Savings Account and flexible spending account options
  • Dental, vision, and additional benefits for varied healthcare needs
  • Wellness program
  • 401(k) plan with company match
  • Tuition reimbursement
  • Commuter benefits
  • Unlimited paid time off
  • Flexible working approach
  • Performance-based pay culture
  • Career development opportunities
  • Mental health and wellbeing support

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