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NeuraFlash
NeuraFlash
201 – 500 Angajați
Sponsor pentru viza H1BConsultanțăIndustria prelucrătoareMarketing
NeuraFlash este o companie de consultanță care ajută organizațiile să implementeze, să integreze și să administreze tehnologiile Salesforce și AWS. Activitatea sa combină inteligența artificială, automatizarea, integrarea datelor, analiza avansată și managementul schimbării, oferind servicii care acoperă operațiuni gestionate și soluții dedicate sectoarelor producției, comerțului cu amănuntul, comunicațiilor și serviciilor financiare. În calitate de partener Salesforce și AWS, NeuraFlash dezvoltă instrumente precum Agentforce Service Cloud și Voice pentru a sprijini operațiuni mai eficiente și servicii mai bune pentru clienți. Compania reunește specialiști în consultanță, producție și marketing pentru a furniza programe tehnologice adaptate nevoilor fiecărui client.
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Locurile de muncă ale companiei

Salesforce Engagement Manager Remote United States

Lead Salesforce customer delivery, pre-sales, and solution architecture engagements for AI-powered transformation projects. Own client relationships, delivery quality, solution development, and growth opportunities across NeuraFlash, part of Accenture.

USStatele Unite ale Americii
87.400 $ – 266.300 $ / an
RemoteNormă întreagăSeniorLiderLimbă Obligatorie: englezăManager
CloudSDLC

Descriere

  • Own and manage delivery-focused customer relationships across NeuraFlash, part of Accenture.
  • Provide hands-on oversight, direction, guidance, and escalation support for project teams.
  • Protect compliance, delivery quality, client satisfaction, and project or program direction through product ownership.
  • Help customers achieve outcomes and uncover additional transformation opportunities through informed guidance.
  • Support customer sales cycles through prospect engagement, scoping, estimation, staffing planning, and account growth plans.
  • Move customers from sales into delivery through SOW reviews, role definition, project kickoffs, and onboarding.
  • Coordinate staffing with operations, staffing teams, and business-unit leaders while identifying and managing staffing risks.
  • Lead internal initiatives that strengthen solution delivery capabilities, enterprise delivery methods, and reusable assets.
  • Provide leadership, champion the brand, and support NeuraFlash, part of Accenture, as it grows and scales.

Cerințe

  • At least 10 years of consulting experience spanning solution architecture, pre-sales advisory, and client-facing leadership for iterative software development initiatives.
  • At least 5 years leading complex customer engagements or solution workstreams with teams of 15 or more.
  • At least 5 years architecting, selling, and delivering solutions across Salesforce clouds.
  • Deep knowledge of Contact Center or Salesforce solution design, including Service Cloud, Experience Cloud, Field Service, Revenue Cloud, and/or integrated CCaaS ecosystems.
  • Demonstrated pre-sales capability in discovery leadership, solution mapping, scoping, estimation, and presenting technical and business value to C-suite and VP-level stakeholders.
  • Hands-on experience designing end-to-end architectures covering requirements, solution blueprints, user experience, integrations, data models, QA strategy, and go-live readiness.
  • Strong knowledge of the complete software development lifecycle and program governance.
  • Experience leading cross-functional solution teams that include developers, technical architects, business analysts, and QA professionals.
  • Strong commercial judgment, including experience preparing SOWs, Level of Effort estimates, and Change Orders and supporting sales activities.
  • Excellent communication and storytelling skills for executive discussions, architecture whiteboarding, roadmap development, and decision-making.
  • Willingness to travel up to 25% for customer projects and company events.

Beneficii

  • Remote work options.
  • Flexible culture and scheduling.
  • Travel opportunities for eligible roles, up to 25%.
  • Company events and town halls.
  • Team celebrations and social activities.

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