Transcom
Transcom
Transcom oferă companiilor servicii externalizate de relații cu clienții și de operare a centrelor de contact, sprijinind interacțiunile cu clienții în 26 de limbi. Fondată în 1995, compania își desfășoară activitatea în 77 de țări și îmbină operațiunile la sediu cu roluri la distanță și de lucru de acasă. Echipele sale asigură servicii și asistență pentru clienții altor mărci, astfel că operarea centrelor de contact reprezintă nucleul activității și al contextului de recrutare.

Norwegian-Language Technical Support Agent

Work remotely for Transcom, supporting Norwegian-speaking customers with device troubleshooting, warranties, repairs, and complaints. The role includes customer service by email and phone.

Descriere

  • Respond to customer inquiries in Norwegian by email and phone.
  • Troubleshoot minor device issues and answer customer questions.
  • Provide customers with updates on their warranty status.
  • Arrange service appointments for more complex device repairs.
  • Help customers navigate the complaints process.
  • Stay informed about technology trends and changes in the market.

Cerințe

  • Speak Norwegian at C1 level.
  • Knowledge of English is an advantage.
  • Have strong computer skills.
  • Communicate effectively.
  • Enjoy communicating with and helping people.
  • Be motivated and responsible.

Beneficii

  • Private health insurance.
  • Permanent employment contract.
  • Work-from-home opportunity.
  • Weekends off.
  • First-shift schedule.
  • Training and support from the first day.
  • Opportunity to earn monthly bonuses.
  • Access to recreational facility benefits.
  • Company events, courses, and training programs for personal and professional development.

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