Transcom provides outsourced customer care and contact center services for businesses, supporting customer interactions across 26 languages. Founded in 1995, the company operates in 77 countries and combines site-based operations with remote and work-from-home roles. Its teams handle customer service and support on behalf of other brands, making contact center operations the core of its business and hiring context.
Norwegian-Language Technical Support Agent
Work remotely for Transcom, supporting Norwegian-speaking customers with device troubleshooting, warranties, repairs, and complaints. The role includes customer service by email and phone.
Tavsif
- Respond to customer inquiries in Norwegian by email and phone.
- Troubleshoot minor device issues and answer customer questions.
- Provide customers with updates on their warranty status.
- Arrange service appointments for more complex device repairs.
- Help customers navigate the complaints process.
- Stay informed about technology trends and changes in the market.
Talablar
- Speak Norwegian at C1 level.
- Knowledge of English is an advantage.
- Have strong computer skills.
- Communicate effectively.
- Enjoy communicating with and helping people.
- Be motivated and responsible.
Imtiyozlar
- Private health insurance.
- Permanent employment contract.
- Work-from-home opportunity.
- Weekends off.
- First-shift schedule.
- Training and support from the first day.
- Opportunity to earn monthly bonuses.
- Access to recreational facility benefits.
- Company events, courses, and training programs for personal and professional development.