Transcom
Transcom
Transcom provides outsourced customer care and contact center services for businesses, supporting customer interactions across 26 languages. Founded in 1995, the company operates in 77 countries and combines site-based operations with remote and work-from-home roles. Its teams handle customer service and support on behalf of other brands, making contact center operations the core of its business and hiring context.

Norwegian-Language Technical Support Agent

Work remotely for Transcom, supporting Norwegian-speaking customers with device troubleshooting, warranties, repairs, and complaints. The role includes customer service by email and phone.

Description

  • Respond to customer inquiries in Norwegian by email and phone.
  • Troubleshoot minor device issues and answer customer questions.
  • Provide customers with updates on their warranty status.
  • Arrange service appointments for more complex device repairs.
  • Help customers navigate the complaints process.
  • Stay informed about technology trends and changes in the market.

Requirements

  • Speak Norwegian at C1 level.
  • Knowledge of English is an advantage.
  • Have strong computer skills.
  • Communicate effectively.
  • Enjoy communicating with and helping people.
  • Be motivated and responsible.

Benefits

  • Private health insurance.
  • Permanent employment contract.
  • Work-from-home opportunity.
  • Weekends off.
  • First-shift schedule.
  • Training and support from the first day.
  • Opportunity to earn monthly bonuses.
  • Access to recreational facility benefits.
  • Company events, courses, and training programs for personal and professional development.

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