walter services este un furnizor german de servicii pentru clienți și centre de contact, care sprijină operațiunile organizațiilor din domeniile energiei, telecomunicațiilor, comerțului cu amănuntul, serviciilor medicale, logisticii și sectoarelor conexe. Serviciile sale includ asistență pentru clienți prin canale de intrare și de ieșire, externalizarea activităților de front office și back office, gestionarea chatului și a rețelelor sociale, recuperarea creanțelor, precum și asistență tehnică sau comercială specializată. Compania oferă, de asemenea, operațiuni multilingve disponibile non-stop, concepute pentru a-i ajuta pe clienți să gestioneze perioadele de cerere maximă, menținând în același timp calitatea, conformitatea, standardele PCI-DSS și confidențialitatea datelor.
Key Account Manager, B2B Sales, Marketing & Social Media (Remote in Germany)
Key Account Manager for marketing and social media services at walter services. Win new B2B customers and guide tailored client projects from sales through delivery.
Descriere
- Win new customers and grow B2B sales across social media services, community management, and marketing campaigns
- Strengthen long-term client relationships while evaluating market opportunities
- Create focused strategies to support sales growth
- Lead sales activities and prepare proposals aimed at successful conversion
- Shape customized marketing solutions together with clients
- Help deliver client projects in close partnership with specialist teams
- Coordinate with the Head of New Business and operational teams across gkk and the walter services Group
- Keep CRM records up to date with sales progress
- Track market developments and turn relevant insights into targeted sales initiatives
Cerințe
- A completed degree in marketing, communications, business administration, or a comparable field
- Practical experience in B2B sales or service-focused key account management
- Experience with marketing, social media, community management, or agency services is advantageous
- A strong commitment to customer service
- A clear understanding of digital trends
- Excellent spoken communication and persuasive skills with decision-makers and C-level contacts
- An independent, solution-focused working style
- A proactive and self-starting approach
- Adaptability in a fast-moving work environment
- Availability for regular customer visits, industry events, and trade fairs
Beneficii
- Work remotely from anywhere in Germany
- Trust-based working hours designed to support work-life balance
- Flat hierarchies, quick decisions, and a practical approach to solving problems
- Broad autonomy and full responsibility for your sales activities